Senior Specialist, HR Operations

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee the execution of negotiated changes to collective agreements affecting about 70 bargaining units.

• Evaluate ratified collective agreements to determine their effects on HR, payroll, benefits, scheduling, workforce management, and HR technology systems.

• Convert provisions of collective agreements into precise business and system requirements.

• Supervise the complete implementation process while adhering to established service level agreements and operational timelines.

• Create implementation strategies that include timelines, dependencies, resource needs, and risk mitigation plans.

• Track project progress, testing efforts, risks, dependencies, and resolution of issues.

• Drive process enhancement initiatives by establishing standardized procedures, templates, and automation.

• Provide communication, training, and change management strategies to facilitate stakeholder readiness and acceptance.

• Serve as a liaison among Labour Relations, Human Relations, Payroll, Benefits, HR Technology, and other relevant parties.

⛳️ Requirements

• A Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.

• At least 5 years of experience in Labour Relations, Human Resources, Project Management, HR Operations, HRIS, or a similar area.

• Experience in a complex, highly unionized setting with various collective agreements and bargaining units.

• Demonstrated ability in interpreting and administering collective agreements, and facilitating the implementation of negotiated changes.

• Proven track record of managing projects involving multiple stakeholders, competing priorities, and tight deadlines.

• Significant experience coordinating cross-functional initiatives among Human Resources, Labour Relations, Payroll, Operations, and Technology teams.

• History of fostering collaborative partnerships and influencing stakeholders across all levels of the organization.

• Experience in identifying and executing process enhancements, including opportunities for standardization, simplification, and automation.

• Outstanding organizational and project management abilities, capable of handling multiple simultaneous initiatives while ensuring accuracy and attention to detail.

• Excellent verbal and written communication skills, with a knack for translating complex information into clear, actionable insights.

• Familiarity with Workday is regarded as a significant advantage.

🏝️ Benefits

• Reasonable accommodation available upon request.

• Potential salary placement determined by market conditions, internal equity, candidate experience, skills, and qualifications.