Employee Relations Specialist – HR

This is a fully remote position, open to applicants in California.

📋 Description

• Act as the primary HR contact for employee relations issues, encompassing workplace conflicts, conduct, performance, attendance, policy breaches, and grievances.

• Execute prompt, comprehensive, and impartial investigations in the workplace.

• Conduct and record interviews with employees, supervisors, and witnesses.

• Evaluate investigation outcomes and suggest suitable next steps in collaboration with HR leadership.

• Prepare investigation reports and supporting documents.

• Uphold the confidentiality of sensitive employee data.

• Mentor leaders regarding performance issues, accountability, attendance, conduct, and workplace standards.

• Assist leaders in navigating coaching discussions, corrective measures, performance improvement plans, and performance management systems.

• Review documentation related to corrective actions.

• Provide support for employee separations and delicate employment decisions.

• Counsel operational and functional leaders on employee relations topics.

• Offer guidance on company policies, workplace standards, employee communication, and HR best practices.

• Collaborate with HR, Talent Acquisition, Onboarding, Payroll, Compliance, Operations, and other departments.

• Interpret and consistently enforce company policies and procedures.

• Stay informed about federal, state, and local employment regulations.

• Escalate employee relations issues that pose higher risks.

• Identify compliance, employee experience, and organizational risks.

• Assist in updating employee relations policies, processes, templates, and guidance materials.

• Keep employee relations documentation organized.

• Recognize recurring employee relations patterns and share insights with HR leadership.

• Conduct exit interviews and identify recurring themes.

• Create educational materials, tools, and resources for frequent employee or leader needs.

• Lead employee relations and performance management training sessions for leaders.

• Contribute to HR initiatives focused on accountability, communication, engagement, retention, and employee experience.

⛳️ Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and relevant experience.

• 3-5+ years of progressive experience in Human Resources, with substantial involvement in employee relations matters.

• Experience providing advice to managers on performance management, corrective actions, employee grievances, and policy interpretation.

• Background in conducting or assisting with workplace investigations.

• Excellent written and verbal communication abilities.

• Strong understanding of employee relations principles and employment practices.

• Familiarity with federal and state employment regulations.

• Proficient in workplace investigations and fact-finding methods.

• Capable of maintaining objectivity and exercising sound judgment in complex or emotionally charged situations.

• Strong documentation skills, including writing investigation summaries, corrective actions, and professional communications with employees.

• Skilled in coaching managers through difficult employee discussions.

• Strong interpersonal abilities, capable of establishing trust with employees and leaders at all levels.

• High level of discretion and ability to uphold confidentiality.

• Excellent organizational skills and capability to manage multiple cases and competing priorities.

• Comfortable working independently while recognizing when to escalate high-risk issues.

• Ability to interpret policies and apply them consistently.

• Strong emotional intelligence, professionalism, and resilience.

• Proficient with Microsoft Office and HR technology platforms.

🏝️ Benefits

• 401(k) retirement savings plan.

• Mileage reimbursement.

• Employee Assistance Program (EAP).

• Paid vacation, sick leave, and holidays.

• Tuition Reimbursement.

• Relocation Assistance.

• Medical, dental, and vision insurance.

• Flexible Spending & Health Savings Accounts.

• Disability, life, and AD&D insurance.

• Pet insurance.