Senior Solutions Engineer – Cybercrime

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Collaborate with the sales team to effectively communicate the benefits of the Flare platform to potential customers.

• Grasp customer needs, respond to technical inquiries, and showcase platform functionalities by identifying prospect vulnerabilities.

• Create use cases and technical demonstrations while managing the entire Proof of Concept (POC) process.

• Establish and nurture relationships with technical stakeholders within customer organizations.

• Present threat briefings to sector ISACs, linking ongoing cybercrime activities to the exposure of member organizations.

• Analyze Flare findings for enterprise customers and prospects, including compromised credentials, vulnerable infrastructure, mentions of threat actors, and infostealer infections.

• Educate sales team members on the technical features of Flare’s platform.

• Offer technical consulting services across Flare, aiding product, marketing, and various initiatives.

• Collaborate with the Threat Intelligence Research team and incorporate field observations into research and product development.

• Share insights in external content when appropriate.

• Stay informed about the Cyber Threat Intelligence (CTI) and cybercrime landscape and relate knowledge to customer risk.

• Represent Flare at events, speaking engagements, and webinars.

• Assist in creating tutorials, videos, and other content.

• Travel as necessary.

• Operate in the DACH region using both English and German.

⛳️ Requirements

• Relevant pre- and/or post-sales experience with a cybersecurity vendor in threat intelligence, or pertinent client support experience in cybersecurity services.

• Practical knowledge of stealer logs, phishing kits, underground forums and markets, Telegram, and associated actors and infrastructure.

• Ability to write basic automations in Python or Go.

• Comfortable acting as the primary technical contact throughout the sales process, leading demonstrations, managing POCs, and addressing challenges.

• Strong attention to detail and the capability for thorough, accurate documentation.

• Consistent communication with stakeholders to keep them informed.

• Expertise in cybersecurity, OSINT, or threat intelligence concerning cybercrime, e-crime, or dark web investigations; incident response; penetration testing or red teaming; or threat hunting and research.

• Proficient in delivering threat briefings to community or ISAC audiences.

• Ability to engage both technical and non-technical audiences, ranging from analysts to executives.

• Comfortable navigating structured processes as well as startup uncertainty.

• Curiosity, empathy, and a genuine concern for clients and colleagues.

• Values feedback, radical candor, and continuous improvement.

• Bilingual proficiency in English and German for work within the DACH region.

• Flexibility to travel as required.

• Experience in developing or enhancing pre-sales and technical sales processes is a plus.

• Ability to create technical enablement content is advantageous.

• Existing connections within sector ISACs or security working groups are beneficial.

• A public research footprint is an asset.

• Experience collaborating closely with product, marketing, or customer success teams is favorable.

• Background in early-stage startups is a plus.

• Willingness to contribute beyond assigned role when it is beneficial is advantageous.

🏝️ Benefits

• Competitive salary.

• Bonus structure featuring uncapped sales commissions.

• Stock options.

• Health coverage and pension plan.

• Flexible work-from-anywhere policy.

• Unlimited vacation.

• Enjoyable company events, including “Flamping,” curling, and rock climbing.

• Opportunities for personal and professional growth.

• A people-first company culture that values work-life balance.