Senior Solutions Engineer

This is a fully remote position, open to applicants in Florida.

📋 Description

• Collaborate with the sales team as a technical authority during the discovery phase, scoping, and solution design, while managing the technical narrative from the initial call to the closing phase.

• Lead and conduct customized product demonstrations and proof-of-concept engagements, aligning Worth's capabilities with the compliance, onboarding, and underwriting processes of prospects.

• Create and implement deployment plans, timelines, and success metrics for new client implementations, ensuring seamless transitions and rapid realization of value.

• Act as the main technical liaison during the onboarding process, coordinating with engineering, product, and data teams to address integration queries and assist client teams in overcoming obstacles.

• Develop and execute customer training programs and technical documentation to enhance platform adoption and promote self-sufficiency.

• Gather and analyze client feedback after implementation, collaborating with the Product team to convert use cases into input for the product roadmap.

• Work alongside Customer Success Managers to pinpoint opportunities for expansion, address training deficiencies, and create enablement resources that support long-term account health.

• Maintain up-to-date knowledge of FinTech, RegTech, and AI trends, especially in areas such as KYB/KYC, AML, fraud detection, and SMB lending, and apply this knowledge in client discussions and internal strategies.

⛳️ Requirements

• A Bachelor’s degree in Computer Science, Engineering, or a related discipline.

• Over 5 years of experience in a Solutions Engineering, Sales Engineering, or Technical Implementation role within FinTech, RegTech, or a B2B SaaS platform catering to financial institutions; experience in a startup or fast-growing software environment is highly advantageous.

• Proficient technical skills in SQL, Node.js, and React; comfortable engaging directly with development teams on integration scoping, troubleshooting, and validation of technical aspects.

• A solid understanding of AI technologies and their use in FinTech; familiarity with KYB, KYC, AML, or fraud/identity verification processes is a notable benefit.

• Proven track record of leading complex implementations involving multiple stakeholders with competing deadlines and technical requirements.

• Outstanding communication skills capable of simplifying technical concepts for compliance officers, operations leaders, and C-suite executives.

• Strong analytical and problem-solving skills with a customer-centric approach; you consider client outcomes as a personal responsibility.

• Demonstrated ability to work both collaboratively and independently in a dynamic, fast-paced environment.

• Knowledge of project management methodologies and tools (such as Jira, Monday.com, or similar).

🏝️ Benefits

• Comprehensive Health Care Plan (Medical, Dental & Vision)

• 401 (k) Retirement Plan

• Life Insurance Coverage

• Flexible Paid Time Off Policy

• 9 Paid Holidays Annually

• Remote Work Opportunities

• Complimentary Food & Snacks (available for employees based in Orlando, FL)