Solution Engineer – Splunk

This is a fully remote position, open to applicants in Colorado, +2 more states.

📋 Description

• Manage the technical relationship between Cisco and its customers and partners.

• Deliver technical solutions that meet the business needs of customers and partners.

• Work in conjunction with account and connected sales teams to develop customer plans and ensure customer success.

• Lead discussions with IT, key decision-makers, and business units.

• Enhance market penetration through cross-selling and upselling efforts while displacing competitors.

• Influence technical sales decisions and convert business needs into technical specifications.

• Navigate deals through the technical sales pipeline.

• Design and deliver relevant solutions to customers.

• Oversee virtual support teams comprising sales resources.

• Contribute to account planning and identify opportunities for upselling.

• Maintain up-to-date knowledge of Cisco’s product offerings.

• Cultivate relationships with both technical and business decision-makers.

• Recognize customer pain points and customize solutions accordingly.

• Engage in demand generation and enablement initiatives.

• Analyze data, create content, and provide status updates on projects.

• Transform requirements into solutions leveraging the Cisco portfolio.

• Utilize demonstrations to help customers envision the outcomes of solutions.

• Assess the competitive landscape to effectively position Cisco’s value and secure business.

• Promote cross-functional collaboration with internal teams and external partners.

• Lead educational initiatives regarding Cisco solutions and their value.

• Recognize changes and adjust priorities in a dynamic sales environment.

⛳️ Requirements

• Bachelor’s degree along with 5 years of relevant experience, or a Master’s degree with 3 years of relevant experience, or a PhD with no prior experience.

• In-depth knowledge of Cisco’s product portfolio.

• Specialized expertise or architectural insight in one or more areas.

• Capability to translate the business needs of customers and partners into technical requirements.

• Proven technical sales expertise.

• Skills to design and present solutions based on both technical and business needs.

• Proficiency in analyzing customer environments, market conditions, competitors, and competitive strategies.

• Ability to formulate strategic customer plans and guide solution design.

• Experience using demonstrations to illustrate the real-world benefits of Cisco solutions.

• Strong collaboration skills with account teams, sales teams, internal stakeholders, and external partners.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with Cisco matching contributions.

• Paid parental leave.

• Coverage for short- and long-term disabilities.

• Basic life insurance.

• Potential availability of Cisco restricted stock unit grants, vesting after continued employment.

• 10 paid holidays each full calendar year.

• 1 floating holiday for non-exempt employees.

• 1 paid day off for the employee’s birthday.

• Paid shutdown during the year-end holiday period.

• 4 paid days off for personal wellness.

• 16 days of paid vacation each full calendar year for non-exempt employees.

• Flexible vacation time off program without a defined limit for eligible exempt employees.

• 80 hours of sick leave provided upon hire and each January 1st thereafter.

• Up to 80 hours of unused sick time can be carried over.

• Additional paid time off for critical family emergencies.

• Optional 10 paid volunteer days each full calendar year.

• Performance-based incentive pay for employees on sales plans.

• Sales incentive compensation with no cap once performance exceeds 100% achievement.