Senior Solutions Engineer

This is a fully remote position, open to applicants in Florida.

📋 Description

• Collaborate with the sales team as a subject matter expert during the discovery, scoping, and solution design phases, managing the technical narrative from the initial call to closing.

• Lead and provide customized product demonstrations and proof-of-concept sessions that align Worth's capabilities with the compliance, onboarding, and underwriting workflows of prospects.

• Create and implement deployment plans, timelines, and success criteria for new client implementations.

• Act as the main technical contact during the onboarding process, working with engineering, product, and data teams to address integration queries and assist clients in overcoming obstacles.

• Design and deliver training programs for customers along with technical documentation.

• Collect and analyze client feedback post-implementation to inform the Product roadmap.

• Work alongside Customer Success Managers to pinpoint expansion opportunities, bridge training gaps, and develop enablement resources.

• Keep abreast of trends in FinTech, RegTech, and AI, especially in areas such as KYB/KYC, AML, fraud detection, and SMB lending.

⛳️ Requirements

• A Bachelor's degree in Computer Science, Engineering, or a related discipline.

• Over 5 years of experience in a Solutions Engineering, Sales Engineering, or Technical Implementation role within the FinTech, RegTech, or a B2B SaaS platform catering to financial institutions; experience in a startup or high-growth software environment is highly desirable.

• Proficient technical skills in SQL, Node.js, and React; able to work directly with development teams for integration scoping, troubleshooting, and technical validation.

• Understanding of AI technologies and their relevance in FinTech; familiarity with KYB, KYC, AML, or fraud/identity verification workflows is a substantial benefit.

• Proven track record of leading intricate, multi-stakeholder implementations that involve competing timelines and technical specifications.

• Outstanding communication abilities to convey technical concepts clearly to compliance officers, operations leaders, and C-suite executives.

• Strong problem-solving skills and a customer-centric approach; you consider client outcomes as your own.

• Demonstrated capability to work both collaboratively and independently in a dynamic environment.

• Knowledge of project management methodologies and tools (Jira, Monday.com, or similar).

🏝️ Benefits

• Health Care Plan (Medical, Dental & Vision)

• 401 (k)

• Life Insurance

• Flexible Paid Time Off

• 9 paid Holidays

• Work From Home

• Free Food & Snacks (for those in Orlando, FL)