Senior Solutions Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Create scalable solution strategies aligned with client needs by converting business and technical requirements into actionable architectures.

• Assess the feasibility, scalability, operational efficiency, and long-term viability of proposed solutions.

• Identify dependencies, risks associated with implementation, and strategies for mitigation.

• Design comprehensive solutions across various products, systems, platforms, and integrations.

• Spearhead the technical solution strategy for intricate sales opportunities in collaboration with the Sales team.

• Conduct discovery sessions to gain insight into client processes, environments, requirements, risks, and dependencies.

• Develop and present tailored demonstrations.

• Design, set up, and manage proof-of-concept environments.

• Resolve technical objections through demonstrations, POCs, and consultative discussions.

• Lead or assist in responses to RFPs/RFIs and in the preparation of proposal documentation.

• Support negotiations regarding integrations, timelines, service levels, data security, and project scope.

• Work collaboratively with Sales, Product, Engineering, Client Success, and Implementation teams.

• Relay client feedback and competitive insights to guide product improvements.

• Ensure seamless transitions from Sales to Implementation by documenting requirements, assumptions, and commitments.

• Oversee onboarding for moderate to complex accounts, which includes implementation coordination, configuration and migration support, and ensuring operational and technological readiness.

• Perform additional duties as assigned by management.

⛳️ Requirements

• Bachelor’s degree in engineering, information systems, or a related field; equivalent combinations of education and relevant professional experience may be accepted.

• Over 5 years of experience in solutions engineering, software pre-sales, enterprise technology, or technical consulting.

• Demonstrated success in leading technical solution strategies for complex sales opportunities.

• Experience in developing customized demonstrations and proof-of-concept environments.

• Strong background in supporting RFP/RFI responses and proposal development.

• Experience in facilitating technical discussions and negotiations through solution expertise and risk identification.

• In-depth understanding of enterprise solution architecture, systems integration, implementation considerations, and consultative selling methodologies.

• Excellent verbal, written, presentation, and interpersonal communication skills.

• Strong analytical, problem-solving, and critical-thinking capabilities.

• Ability to manage ambiguity, operational complexity, and competing priorities effectively.

• Proficient in Microsoft Office.

• Advanced working knowledge of compliance platforms, CRM systems, project management tools, and interconnected operational workflows.

• Availability to work Monday–Friday, 8:30 a.m.–5:00 p.m. EST.

• Willingness to travel approximately 20% for client onboarding, onsite implementation sessions, and cross-functional project needs.

• Capability to meet the stated physical requirements, including sitting for up to 8 hours per day and occasionally lifting up to 15 pounds.

🏝️ Benefits

• Competitive pay.

• Comprehensive benefits package.

• Continuous training through DISA’s internal learning and development team.

• Monthly appreciation events.

• Extensive opportunities for career advancement.