Senior Solutions Consultant

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Collaborate with Account Executives and Sales team members to pinpoint prospects’ challenges, pain points, and business goals.

• Partner with Customer Success Managers and Client Experience team members to uncover customers’ pain points, challenges, and business objectives.

• Assess the technical needs of prospects and customers, align them with best practices, and identify the most suitable product offerings.

• Clearly articulate and position Nuvolo’s Connected Workplace solutions.

• Showcase Connected Workplace solutions tailored to the needs and objectives of prospects and customers.

• Customize the application to meet the specific needs and aspirations of prospects and customers.

• Develop a thorough understanding of Nuvolo’s Connected Workplace solutions and the ServiceNow platform.

• Assist with preparing quotes and scope-of-work documents.

• Monitor product enhancements and their relevance to industry challenges.

• Share insights related to products and the industry with peers, colleagues, and partners.

• Provide technical and functional support in response to Requests for Information, Qualification, and Proposal.

• Aid in Proof of Concept and Proof of Value initiatives.

• Contribute to marketing and thought leadership activities such as tradeshows, webinars, conferences, executive briefings, and industry events.

• Offer product expertise and field insights to Marketing, Product, and Innovation teams.

⛳️ Requirements

• A minimum of 2 years of experience with ServiceNow.

• At least 2 years of experience in facilities management, asset management, IWMS, EAM, CAFM, or CMMS software; or 2+ years of presales experience combined with several years in a relevant industry for Nuvolo.

• Outstanding communication and presentation skills.

• Capability to discuss complex solutions and convey them in an easily understandable manner.

• Strong critical thinking skills.

• Experience as a Consultant or working for a software provider is preferred.

🏝️ Benefits

• Health insurance.

• Comprehensive wellness programs with generous incentives.

• Fertility coverage.

• Assistance with adoption and surrogacy.

• Up to 15 vacation days.

• Paid holidays.

• Sick leave.

• Volunteer leave.

• Parental leave.

• 401(k) matching.

• Educational and training opportunities through company programs.

• Tuition assistance.

• Support for student debt.