Senior Solutions Consultant

This is a fully remote position, open to applicants in Texas.

📋 Description

• Establish and nurture robust customer relationships as a reliable advisor overseeing the entire technical relationship.

• Comprehend customers’ technical landscapes, business goals, challenges, and pain points, aligning them with appropriate solutions.

• Collaborate with sales colleagues on account strategy, campaign creation, and advancing sales stages 3 through 5.

• Exhibit knowledge of End User Computing, Digital Transformation, industry trends, and competitive challenges.

• Respond to Requests for Proposals (RFPs) and Requests for Information (RFIs).

• Articulate the technology vision and value proposition to both executive and technical audiences during customer meetings and industry events.

• Facilitate meetings, presentations, product demonstrations, and technical discussions to sway customer decisions.

• Provide thought leadership while prioritizing the best interests of customers.

• Clarify current product features, advantages, and competitive positioning.

• Manage install-base gaps to promote product-line growth and feature adoption.

• Develop and execute strategic technical account plans aimed at cross-platform solutions.

• Coordinate supporting resources to achieve specified customer outcomes.

• Collaborate with Specialists, Customer Success Managers, Product Management, Support, Technical Account Managers, and Engineering teams.

• Undertake special projects as assigned by management.

• Continuously enhance technical and professional skills and engage in the SE community and industry events.

• Foster relationships with customer IT leaders and guide them on their digital transformation journeys.

• Lead technical pre-sales presentations, demonstrations, workshops, and RFP submissions.

• Work together with Customer Success, Professional Services, and Support teams to enhance customer outcomes.

• Present the Digital Workspace technical and business value proposition at industry gatherings.

• Identify new business opportunities and assist sales in increasing account value.

• Share customer insights and industry trends to influence product development.

⛳️ Requirements

• 5-7 years of experience in a pre-sales solution engineering role or a similar customer-facing position.

• Experience with End User Computing is highly advantageous.

• Strong grasp of enterprise architecture and Windows desktop/application management.

• Proven capability to deliver engaging demos and presentations to both technical and executive audiences.

• Familiarity with subscription-based go-to-market strategies and customer adoption initiatives.

• Exceptional communication, problem-solving, and stakeholder management abilities.

• A technology-related 4-year degree is preferred, or equivalent experience.

• Location: Remote in Houston, TX.

🏝️ Benefits

• Employee ownership.

• Health insurance.

• 401k with matching contributions.

• Disability insurance.

• Paid time off.

• Opportunities for growth.