Senior Solutions Analyst

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Strategize and oversee discovery, business analysis, systems analysis, and solution-definition activities for intricate Federal initiatives.

• Evaluate agency missions, authorities, policies, operating models, workflows, systems, interfaces, data, controls, performance indicators, and stakeholder requirements.

• Gather, analyze, reconcile, prioritize, document, and verify functional, nonfunctional, data, integration, security, privacy, accessibility, reporting, and operational requirements.

• Create current-state and future-state process maps, system context diagrams, data flows, interface definitions, use cases, user stories, acceptance criteria, requirements traceability matrices, and decision artifacts.

• Assess solution alternatives based on mission value, user impact, technical feasibility, cost, risk, compliance, implementation effort, interoperability, and sustainment.

• Facilitate interviews, workshops, design sessions, backlog refinement, demonstrations, validation sessions, and executive decision forums.

• Collaborate with product, engineering, architecture, cybersecurity, privacy, data, acquisition, operations, and change-management teams to clarify ambiguities and manage dependencies.

• Assist in prototyping, testing, acceptance, deployment, training, transition, performance measurement, and benefits realization.

• Compile findings, recommendations, business cases, alternatives analyses, roadmaps, briefings, and Government-ready deliverables.

• Ensure bidirectional traceability from statutory, policy, contract, program, user, and technical sources through requirements, designs, tests, releases, decisions, and outcomes.

• Identify business needs, solution requirements, design choices, assumptions, constraints, dependencies, risks, and decisions.

• Analyze quantitative and qualitative evidence to detect root causes, gaps, redundancies, bottlenecks, control weaknesses, data-quality issues, and mission-delivery risks.

• Employ human-centered CX design principles to comprehend user roles, journeys, accessibility needs, pain points, and adoption considerations.

• Evaluate the impact of legacy systems, vendor products, application programming interfaces, data sources, infrastructure, and security boundaries on solution feasibility.

• Develop clear artifacts that are useful for executives, program personnel, end users, designers, engineers, testers, acquisition personnel, and oversight organizations.

• Conduct work in compliance with applicable contract requirements, security controls, privacy protections, records-management requirements, and agency policies.

⛳️ Requirements

• A Bachelor's degree from an accredited institution in business, industrial engineering, operations research, organizational development, public administration, systems engineering, or a related field.

• Over 8 years of relevant experience in business analysis, systems analysis, CX analysis and design, process improvement, technology modernization, data analysis, or management consulting.

• More than 4 years of experience supporting Federal civilian, defense, intelligence, military, or similar public-sector organizations.

• At least 3 years of experience leading complex analysis of workstreams, requirements efforts, solution assessments, or multidisciplinary teams.

• Proven experience in eliciting and documenting requirements, analyzing alternatives, facilitating stakeholder engagement, and preparing Government-ready deliverables.

• Demonstrated capability to translate complex quantitative and qualitative evidence into actionable and technically feasible recommendations.

• Experience in supporting solution validation, testing, implementation, or release decisions.

• U.S. citizenship is required.

• An active Public Trust clearance is required at the time of application.

• Preferred: Certification as a Business Analysis Professional, PMI Professional in Business Analysis, Project Management Professional, Agile, Scrum, ITIL, or a comparable credential.

• Preferred: Experience with Federal enterprise architecture, technology modernization, cloud services, cybersecurity, privacy, accessibility, data governance, or systems integration.

• Preferred: Familiarity with tools like GitHub or Jira for managing backlogs, user stories, acceptance criteria, requirements-management tools, usability research, and solutioning.

• Preferred: Experience conducting market research, business-case analysis, cost-benefit analysis, alternatives analysis, or acquisition support.

• Preferred: Background in supporting Cabinet-level departments, defense organizations, independent agencies, or multi-agency initiatives.

🏝️ Benefits

• Health insurance.

• Vision/dental insurance.

• Paid time off.

• Holiday pay.

• 401K.