Senior Solution Engineer – SLED Northeast

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate directly with the SLED sales team from the initial discovery phase to deal closure to minimize sales cycles and enhance closing rates.

• Supervise and engage in discovery meetings with SLED clients.

• Deliver platform demonstrations and highly technical Proof of Value engagements for both existing clients and new sales prospects.

• Convert public sector business and mission challenges into technical solutions that align with operational, budgetary, and regulatory constraints.

• Act as a technical authority throughout SLED sales interactions.

• Align pre-sales and Proof of Value initiatives with strategic account objectives and modernization plans.

• Collaborate with field engineering teams to ensure technical effectiveness and a consistent customer experience.

• Address customer requirements through verbal, written, and presentation skills, including responses to RFPs/RFIs and participation in public-sector events.

• Establish and nurture relationships with SLED customers, peers, and channel/reseller partners.

• Engage and present at regional and national SLED marketing events and conferences.

• Provide customer-facing sales and channel enablement, which includes training for partners and resellers.

• Work in conjunction with Sales, Marketing, Product, and Customer Success teams.

• Travel 40–60% to meet SLED customers and prospects in person, including visits to state capitals, agency campuses, and industry events.

⛳️ Requirements

• Over 6 years of operational and/or sales experience in endpoint operations or security.

• More than 4 years of experience in customer-facing or support roles.

• Extensive software pre-sales or related value-based technical selling experience in large enterprise or public sector contexts.

• Demonstrated success in supporting the State, Local Government, and/or Higher Education sectors.

• Experience presenting to various audiences, from C-Suite executives to solution users and front-line practitioners.

• Knowledge of public sector procurement processes, including state contracts, GSA/cooperative purchasing vehicles, and RFP/RFI procedures.

• Familiarity with CJIS, IRS Pub 1075, HIPAA, FERPA, StateRAMP, and CIS Controls; knowledge of FedRAMP is an advantage.

• Comprehensive understanding of IT security, operations, compliance, and related products.

• In-depth knowledge and hands-on experience in Endpoint Security, IT Operations Management, and/or Regulatory Compliance.

• General knowledge of scripting languages is an advantage.

• Proven critical thinking abilities.

• Superior written and verbal communication skills.

• Naturally team-oriented with a mission-focused mindset.

• A BS degree in Computer Science, Mathematics, Engineering, or equivalent experience is required.

🏝️ Benefits

• Eligibility for commission.

• Equity awards.

• Medical, dental, and vision insurance plans.

• Family planning benefits.

• Health savings account.

• Flexible spending account.

• Transportation savings account.

• 401(k) retirement savings plan with company match.

• Life, accident, and disability coverage.

• Business travel accident insurance.

• Employee assistance programs.

• Disability insurance.

• Additional well-being benefits.

• 5 days of volunteer time off (VTO).