Senior Solution Consultant

This is a fully remote position, open to applicants in United States, +8 more locations.

📋 Description

• Lead the discovery process to identify customers' sales performance needs related to territory management, planning, incentive compensation, and program enablement.

• Design and create precise, efficient, and scalable solutions within the Sales Performance Management suite.

• Configure incentive compensation within Spiff, incorporating tiered and accelerated commission structures, triggers, real-time commission statements, and the Commission Estimator.

• Develop capacity, quota, and territory strategies in Sales Planning.

• Design territory models and assignment guidelines in Enterprise Territory Management.

• Implement Salesforce Maps for geographic visualization, account prioritization, route optimization, and territory organization.

• Provide guided seller enablement through Sales Programs, including sales plays, coaching, and program dashboards.

• Convert business requirements into well-structured Salesforce solutions and identify gaps between current and desired conditions.

• Act as the primary delivery contact for customers on workstreams.

• Conduct calls to review information, clarify calculations, validate results, and ensure accurate model calculations.

• Lead the delivery of workstreams from start to finish across multiple simultaneous implementations.

• Mentor junior and associate consultants.

• Advocate for best practices and contribute reusable assets, templates, and standards.

• Collaborate with Solution Architects, Technical Architects, and Salesforce product teams.

• Assist in pre-sales discovery sessions, technical deep dives, and proof-of-concept development as required.

• Maintain target billable utilization aligned with the role.

⛳️ Requirements

• A minimum of 4 years of professional experience in implementing, configuring, or consulting on Sales Performance Management, Incentive Compensation Management, sales planning, or similar sales technology solutions.

• Proven experience in delivering SaaS solutions in a customer-facing implementation or consulting role.

• Strong analytical thinking and proficiency in logical reasoning (including if/then flows, filtering, sorting).

• Intermediate to advanced skills in formulaic/Excel modeling.

• Understanding of data modeling, data quality, and data flows within sales performance solutions.

• Capability to consult with customers, recommend best practices, and build relationships with stakeholders.

• Organizational and project management skills for handling multiple concurrent implementations.

• Excellent verbal and written communication abilities.

• Attention to detail and the ability to connect specifics to the broader context.

• Capacity to excel in dynamic environments.

• Experience in mentoring or guiding less experienced team members.

• Based in the US or Canada and available for regional travel based on customer requirements.

• A degree or equivalent relevant experience is required.

• Salesforce certifications are preferred, including the Salesforce Certified Agentforce Sales Consultant certification.

• Direct experience with Salesforce Maps, Sales Programs, Spiff, Sales Planning, or Enterprise Territory Management is preferred.

• Hands-on experience with Spiff or a similar enterprise ICM platform is preferred.

• Admin-level experience with Salesforce or other CRMs is preferred.

• Basic understanding of accounting/finance related to commissions and revenue, including ASC 606 and IFRS 15, is preferred.

• Experience in Technology, Finance, Sales Operations, or Professional Services is preferred.

• Familiarity with SQL/SOQL and reporting is preferred.

🏝️ Benefits

• Time off programs

• Medical insurance

• Dental insurance

• Vision insurance

• Mental health support

• Paid parental leave

• Life insurance

• Disability insurance

• 401(k)

• Employee stock purchasing program

• Incentive compensation, where applicable

• Equity, where applicable

• Reasonable accommodation during the application or recruiting process