Senior Solution Consultant

This is a fully remote position, open to applicants in Alabama, +7 more states.

📋 Description

• Assist in work streams for complex enterprise customer engagements.

• Collaborate with key stakeholders to realize the vision and deliver essential outcomes.

• Provide hands-on advisory support to customers utilizing solution, technical, Salesforce product, industry, consulting, and client-specific knowledge.

• Act as a reliable advisor and guide for complex enterprise customers on Salesforce products and platforms.

• Engage in critical internal initiatives aimed at enhancing the consulting practice and enriching the community knowledge base.

• Advise customers and colleagues on optimizing and deploying technologies that enhance business value.

• Convey intricate concepts and offer innovative, prescriptive guidance.

• Identify and proactively address risks until fully resolved.

• Manage customer expectations while negotiating complex solutions with clients and third-party partners.

• Review and refine key deliverables to ensure projects remain on schedule and solutions are both extendable and maintainable.

• Work in partnership with Delivery Managers, Solution Architects, Technical Architects, and clients to craft technology solutions.

• Aid in shaping program vision, creating cases, and justifying initiatives.

• Oversee and deliver program/project strategies throughout the lifecycle, providing guidance on enabling technologies including the Salesforce Platform.

⛳️ Requirements

• Excellent presentation skills; capable of effectively conveying a viewpoint and clearly explaining the rationale to various collaborators.

• Detail-oriented individual with the capability to swiftly grasp and leverage new concepts, business models, and technologies.

• Strong written and verbal communication skills; adept at producing materials suited to the audience.

• Ability to listen and build connections with individuals across diverse roles.

• Proven track record in analyzing, designing, and enhancing business processes through technology and integration.

• Innovative and resourceful thinker capable of troubleshooting and resolving issues.

• Willingness to travel up to 25% based on specific customer requirements.

• Bachelor's degree in Technology, Engineering (any discipline), or a related quantitative field is preferred.

• Equivalent validated work experience may be considered in lieu of a degree.

• Demonstrated success in translating business user stories into technical requirements documentation.

• Proven results in leading customer and/or partner success initiatives.

• Relevant Salesforce certifications and consulting experience are highly recommended.

🏝️ Benefits

• Time off programs.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Mental health support.

• Paid parental leave.

• Life insurance.

• Disability insurance.

• 401(k) plan.

• Employee stock purchasing program.

• Incentive compensation, where applicable.

• Equity opportunities, where applicable.

• Reasonable accommodations available during the application or recruitment process.