Senior Software Implementation Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee end-to-end technical implementations of Lumin Digital’s digital banking platform, from project initiation and requirements gathering to configuration, testing, and production launch.

• Act as the main technical liaison for client stakeholders.

• Convert business requirements into technical specifications and implementation strategies.

• Set up and configure digital banking, mobile, and online banking modules.

• Conduct testing and validation of product features, third-party integrations, and custom solutions.

• Manage client environments across staging, pilot, and production stages.

• Facilitate client working sessions and empower client teams to independently manage their applications.

• Create and document custom solutions and integrations utilizing Lumin Digital’s SDK, APIs, and available tools.

• Develop and maintain implementation scope details, data-flow documentation, and integration specifications.

• Coordinate project deliverables and dependencies with Product, Engineering, Services, and Support teams.

• Relay implementation status, risks, blockers, and milestones to stakeholders, project managers, and clients.

• Assist with data conversion, migration, load testing, and performance optimization efforts.

• Identify technical risks and formulate mitigation strategies.

• Resolve technical issues, integration failures, environment challenges, and post-launch incidents.

• Enhance implementation methodologies, tools, templates, reusable components, and team best practices.

• Provide post-launch assistance and Tier 2/Tier 3 production support until the transition to application support.

• Participate in post-implementation reviews and ongoing process improvements.

• Mentor junior team members and perform additional responsibilities as assigned.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or an equivalent combination of education and experience.

• 5+ years of experience in software engineering, technical implementation, or systems integration roles.

• Demonstrated experience in digital banking, FinTech, or other regulated enterprise software environments.

• Strong practical experience with SQL and relational databases for configuration and data migration.

• At least 2 years of programming experience in languages such as C#, Java, and Python.

• Proficient with JIRA or similar Agile project management platforms.

• Advanced experience in implementing or developing digital banking or financial services software products.

• Experience with an SDK or similar experience in financial technology platforms.

• Understanding of core banking system integrations, including Fiserv, Jack Henry, FIS, or Symitar.

• Familiarity with JSON, XML, REST, and SOAP.

• Knowledge of AWS, Docker, Kubernetes, and observability tools like Kibana or Datadog.

• Comprehension of microservices architecture and RESTful API design principles.

• Working knowledge of relational databases and SQL for data validation, mapping, and troubleshooting.

• Familiarity with Git, CI/CD pipelines, and deployment automation.

• Excellent verbal and written communication skills; capable of translating complex technical concepts for non-technical stakeholders.

• Proven track record of building strong client relationships and serving as a credible technical authority.

• Strong analytical and critical thinking skills with a proactive problem-solving approach.

• Demonstrated ability to lead, mentor, and influence peers and junior team members.

• Must be legally authorized to work in the United States.

• Role must be performed from within the continental U.S., excluding Montana, Alaska, and Hawaii.

• Ability and willingness to meet minimal travel requirements.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) with company match.

• Flexible PTO.

• 12 paid holidays.

• Paid sick leave.

• Paid parental and family leave.

• Lifestyle spending account.

• Tuition reimbursement.

• Cell phone stipend.

• Minimal travel, generally 12 days or less per year.

• Approximately two team gatherings annually.