Senior Software Implementation Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate workshops with business stakeholders and technical teams to gain insights into existing and future processes as well as current systems.

• Identify technical deficiencies, document requirements, devise solutions, and ensure the successful delivery of projects.

• Convert business needs into configuration and data specifications.

• Evaluate current and future business processes, establish technical solutions, and perform cost-benefit analyses.

• Provide detailed Dayshape product demonstrations to new and potential customers.

• Design and configure intricate workflows to meet customer operational demands.

• Conduct large onsite User Acceptance Testing (UAT) sessions and manage issue trackers and tickets.

• Collaborate with the Product team to translate enhancement requests.

• Prepare and deliver train-the-trainer sessions for customer training.

• Work with extensive and complex data sets.

• Offer technical guidance to the broader team.

• Identify enhancements for customers and optimize Dayshape's rollout methodology.

• Mentor junior team members.

• Contribute to implementation solutioning in support of Statements of Work.

• Concentrate on 1–2 enterprise customer accounts simultaneously.

• Travel to customer locations as necessary, typically a few days per quarter.

⛳️ Requirements

• Extensive experience in a comparable role involving consultative SaaS implementations.

• Previous experience as a Dayshape user is essential.

• Strong analytical and communication abilities.

• Significant experience working within large global enterprises, including accountancy firms, professional services agencies, media organizations, or IT consultancies.

• Practical experience in configuring complex software solutions and designing integrations with CRM and ERP systems.

• Familiarity with ADF, JSON, SQL, and JavaScript is advantageous.

• Excellent customer-facing skills and a proven ability to guide stakeholders through intricate business transformations.

• Demonstrated experience in delivering solutions that meet customer needs.

• Experience mentoring junior team members is important.

• Confidence in stepping in as a Project Manager when required.

• Ability to work independently in a distributed team while visiting customer sites as necessary.

• A proactive attitude and capability to contribute from day one.

• Experience with Workday or other PSA solutions is a plus.

• Background in resource management and/or the accounting industry is beneficial.

• Experience leading current-state and future-state implementation workshops is a bonus.

• Implementation pre-sales or solution consultant experience is desirable.

• Must be able to pass background checks.

🏝️ Benefits

• 31 days of vacation annually, including public holidays, increasing by 1 day each year up to a maximum of 38 days.

• A paid four-week sabbatical in the fifth anniversary year.

• Comprehensive medical, dental, and vision insurance.

• Disability and life insurance coverage.

• 401k plan with matching contributions.

• At least $1,400 annually for professional and personal development.

• Regular All Hands meetings to foster team cohesion.

• Monthly team events, held both in-person and virtually.

• Up to 20 hours per year allocated for volunteering activities.

• Flexible working hours accommodating customer time zones.