Senior ServiceNow Developer

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, develop, configure, and sustain ServiceNow solutions that facilitate enterprise IT service management and platform functionalities.

• Enhance and create custom applications, workflows, integrations, UI components, business rules, client scripts, and automation within the ServiceNow environment.

• Collaborate with both technical and business stakeholders to gather requirements, convert needs into technical solutions, and implement scalable platform advancements.

• Oversee ServiceNow platform administration, which includes resolving incidents, conducting problem analysis, troubleshooting, and optimizing performance.

• Work alongside cross-functional teams to adopt best practices, ensure the quality of solutions, and uphold alignment with team and enterprise standards.

• Engage in code reviews, testing, deployment activities, and ongoing support for ServiceNow releases and enhancements.

• Willingness to travel up to 25%.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent practical experience.

• US Citizenship with the capability to obtain a security clearance.

• At least SIX (6) years of professional experience.

• Strong background in developing on the ServiceNow platform in a senior developer or analogous technical position.

• Practical knowledge of ServiceNow modules, scripting, automation, workflows, integrations, and platform configuration.

• Proficient with JavaScript and other pertinent ServiceNow development tools and technologies.

• Experience in analyzing requirements, designing technical solutions, and delivering high-quality implementations.

• Excellent problem-solving, communication, and collaboration abilities.

• Capability to work efficiently in a team-oriented environment while managing multiple priorities in a fast-paced context.

• ServiceNow certifications such as Certified Application Developer, Certified System Administrator, or other relevant platform certifications.

• Experience with integrations using REST/SOAP APIs, MID Server, or other enterprise integration strategies.

• Familiarity with Service Portal, Flow Designer, IntegrationHub, or other advanced ServiceNow features.

• Experience with Agile delivery methodologies, DevOps, CI/CD, or automated testing practices.

• Previous experience supporting enterprise-scale ServiceNow implementations within a large organization.

🏝️ Benefits

• Medical, Rx, Dental & Vision Insurance.

• Personal and Family Sick Time & Company Paid Holidays.

• Parental Leave.

• 401(k) Retirement Plan.

• Group Term Life and Travel Assistance.

• Voluntary Life and AD&D Insurance.

• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts.

• Transit and Parking Commuter Benefits.

• Short-Term & Long-Term Disability.

• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities.

• Employee Referral Program.

• Corporate Sponsored Events & Community Outreach.

• Care.com annual membership.

• Employee Assistance Program.

• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance, and ID theft protection, etc.).

• Position may be eligible for a discretionary variable incentive bonus.

• Flexible benefits package.