Senior ServiceNow Developer

This is a fully remote position, open to applicants in United States.

📋 Description

• Develops and sustains applications across DHS platforms.

• Collaborates on requirements, user interfaces, and data interfaces.

• Supports various phases of the systems engineering life cycle and troubleshooting.

• Utilizes software development expertise to address business challenges.

• Communicates technical concepts effectively to both technical and non-technical audiences.

• Serves as a liaison between technology groups and represents them in large-scale meetings.

• Engages in all stages of the systems engineering life cycle, from initial design and analysis to deployment.

• Designs, develops, documents, tests, and maintains ServiceNow applications.

• Collaborates with analysts and customers to gather requirements for use cases and scenarios.

• Assesses design feasibility within time and budget constraints.

• Consults with engineering teams to evaluate hardware and software interfaces.

• Plans and assigns tasks when in a leadership capacity.

• Determines designs, collects development metrics, codes, debugs, creates documentation, conducts tests, and builds applications according to schedule.

• Produces and implements design specifications, documenting design modifications and unit testing outcomes.

• Identifies and collaborates with strategic and technology partners to explore product solutions.

• Plans, designs, and programs functionalities that interface with SQL Server or Oracle in coordination with the Database Administrator.

• Plans, designs, and develops user interfaces.

• Designs, develops, and maintains automated deployment processes and best practices for SharePoint solution deployments across various environments.

• Keeps abreast of development concepts, best practices, procedures, and emerging technologies.

• Facilitates meetings to assess the validity and priority of product issues.

• Investigates, identifies, and resolves complex coding issues reported by QA and clients through Technical Support.

• Remains updated with technological advancements and enhances technical skills.

• Troubleshoots and resolves application-related issues.

• May oversee junior software programmers and assist in delivering high-quality software.

⛳️ Requirements

• Bachelor's degree in an IT-related field.

• At least eight (8) years of combined experience in computer programming and analysis of complex information systems, application, or operating system software.

• A minimum of five (5) years of experience in the ServiceNow programming language or environment.

• Must be a US citizen to comply with contract requirements.

• Ability to successfully complete a government-issued background investigation.

• Capability to obtain a Public Trust.

• Prior Public Trust or Security Clearance is preferred.

• Strong analytical and critical-thinking skills; able to convert ambiguous requirements into actionable plans.

• Ability to collaborate and navigate the remote work culture while maintaining a high level of professionalism.

🏝️ Benefits

• Remote work opportunities.

• Ability to collaborate and adapt to the remote work culture.

• Prior Public Trust or Security Clearance is preferred.