Senior Service Sales Specialist

This is a fully remote position, open to applicants in Illinois, +3 more states.

📋 Description

• Achieve revenue and growth objectives by overseeing renewal, conversion, and new service contract opportunities throughout all stages of the sales cycle.

• Facilitate contract renewals and increase penetration by proactively engaging customers prior to warranty expiration.

• Transform time-and-material accounts into contract coverage.

• Convert customer requirements into value-driven service solutions focused on uptime, risk reduction, and overall cost of ownership.

• Implement territory strategies and maintain forecasts utilizing CRM and quoting tools.

• Oversee the sales pipeline, monitor performance, and aid in producing accurate forecasts.

• Collaborate with Field Service Engineers and Service Coordination to ensure consistent delivery and a seamless customer experience.

• Assist in achieving annual service contract orders, revenue, and renewal objectives within a designated territory.

⛳️ Requirements

• Bachelor’s Degree with a minimum of 2 years of experience or a Master’s Degree with 0-2 years of experience.

• Proven experience in managing a sales pipeline and striving towards revenue goals.

• Basic negotiation skills, including discussions on pricing and service scope.

• Proficient in CRM tools such as Salesforce and ERP systems like SAP or Oracle.

• Strong command of Microsoft Office applications.

• Willingness to travel 10%-15%, including overnight travel, within the territory or for company meetings.

• Possession of a valid driver’s license with a satisfactory driving record.

• Prior experience in selling service contracts for clinical, diagnostic, or research equipment is advantageous.

• Familiarity with lean principles and continuous improvement tools is a plus.

🏝️ Benefits

• Health care program

• Paid time off

• Medical insurance

• Dental insurance

• Vision insurance

• 401(k)

• Sales Incentive Compensation (SIP)

• Bonus/incentive pay

• Remote work arrangement from home for eligible roles

• Reasonable accommodations for applicants and employees with disabilities