Senior Salesforce Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee, configure, and optimize the Salesforce environment of the organization, emphasizing scalability, reliability, and maintainability.

• Design, construct, and sustain intricate automation processes utilizing Flow, including the refactoring and enhancement of existing automations.

• Execute high-priority, impactful Salesforce initiatives that align with organizational objectives and cross-functional business requirements.

• Assess configurations, automation, and data structures to streamline, standardize, and minimize technical debt.

• Work collaboratively with the Director of Salesforce Operations and business stakeholders to convert complex requirements into viable Salesforce solutions.

• Develop, enhance, and maintain sophisticated reports and dashboards.

• Serve as an escalation point for intricate Salesforce issues, identify root causes, and implement effective solutions.

• Assist in testing, deployment, and post-release validation for Salesforce updates, enhancements, and integrations.

• Keep documentation updated regarding system configurations, automation logic, data models, and governance standards.

• Create and maintain training and reference materials.

• Offer guidance and share knowledge with administrators and users.

• Stay informed about changes to the Salesforce platform and assess new features.

• Identify risks and opportunities to enhance system efficiency, user experience, and platform stability.

⛳️ Requirements

• Minimum of 3 years of experience in administering Salesforce within a complex or highly customized environment.

• Salesforce Administrator Certification (ADM-201) is mandatory.

• Advanced Administrator certification is preferred.

• Proven experience in designing, building, and maintaining intricate automation processes using Flow.

• Comprehensive understanding of Salesforce data architecture, security model, and best practices in release management.

• Capability to assess existing configurations and automation and enhance them for better maintainability and scalability.

• Experience in leading or owning key Salesforce initiatives that yield measurable business value.

• Ability to collaborate with stakeholders to translate complex business requirements into sustainable Salesforce solutions.

• Strong analytical and problem-solving skills, with the ability to troubleshoot complicated system issues and determine root causes.

• Excellent communication skills, with the ability to convey technical concepts in a business-friendly manner.

• Strong attention to detail in system configuration, automation logic, data integrity, and documentation.

• Proficiency in Excel for data analysis and bulk data operations within Salesforce.

• Experience supporting Salesforce integrations and third-party applications, with the capability to assess their impact and risk.

• Familiarity with third-party applications integrated with Salesforce, such as Conga, HubSpot, Certinia, or Asana, is a plus.

• Ability to manage multiple priorities in a fast-paced environment while ensuring system stability and quality.

• Must operate in a work environment with dependable Internet access.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Opportunities for professional development and continuous education.

• Flexible work environment and hours.

• Collaborative and innovative company culture.