Senior Salesforce Administrator

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Take charge of the configuration, support, customization, and integration of the Salesforce platform.

• Act as the escalation point for complex Salesforce challenges.

• Drive the Salesforce roadmap from initial discovery through to launch, collaborating with both business and technical stakeholders.

• Design and enhance business processes that are supported by Salesforce.

• Establish standards for scalable organizational architecture, data models, page layouts, validation rules, and automation.

• Develop solutions using Flow and declarative tools, while collaborating with developers or contributing to Apex and Lightning Web Components as necessary.

• Oversee the security design across profiles, roles, permission sets, and sharing settings.

• Conduct access reviews.

• Mentor and coach junior administrators.

• Manage complex cross-functional projects from scoping to delivery.

• Provide user support and monitor data quality as well as system health.

• Define and enhance change management, QA, UAT, production deployment, and sandbox practices.

• Establish testing standards, ensuring functional, regression, and UAT testing are conducted.

• Identify and integrate practical AI capabilities.

• Maintain documentation, create training materials, and oversee Salesforce releases.

⛳️ Requirements

• A minimum of 4 years of hands-on experience as a Salesforce Administrator.

• Salesforce Administrator certification is preferred.

• Advanced certifications (Advanced Administrator, Platform App Builder, Consultant) are a plus.

• Strong business analysis capabilities, including requirements gathering and process mapping expertise.

• Proven experience in mentoring junior team members and leading projects or initiatives.

• Excellent written and verbal communication skills.

• A bachelor’s degree in computer science or equivalent professional experience.

• Strong aptitude for diagnosing issues down to the root cause, prioritizing competing requests, and providing sustainable solutions.

• Expert proficiency in Flow and declarative tools.

• Familiarity with Apex and Lightning Web Components.

• In-depth understanding of Salesforce data and security models.

• Experience with API-based integrations.

• Background in release management, including sandbox strategy, Salesforce DX or change sets, and Git-based workflows.

• A keen interest in AI and experience using AI tools and technologies to enhance workflows, decision-making, or drive innovation.

🏝️ Benefits

• Statutory Benefits – Full compliance with Colombian social security (health, pension, and risk coverage).

• Staff Referral Bonus – Rewards for referring outstanding candidates to the 8Team.

• Paid Sick Leave – Coverage from day one, with EPS support after the second day.

• Flexible Time Off (FTO) – Up to 15 paid days off annually.

• Parental Leave – Maternity and paternity leave according to Colombian law.

• Company Holidays – Paid time off for all official Colombian public holidays.