Salesforce Administrator

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Oversee the daily configuration, support, maintenance, and customization of the Salesforce platform and its integrations.

• Collaborate with stakeholders to identify issues, convert requirements into technical designs, manage priorities, and facilitate successful launches.

• Assess business processes, pinpoint gaps and inefficiencies, and reengineer processes to ensure Salesforce effectively supports them.

• Design, construct, and sustain a scalable and well-governed Salesforce architecture.

• Utilize Flow and declarative tools, make decisions between building and coding, and collaborate with developers or contribute to Apex and Lightning Web Components.

• Manage profiles, roles, permission sets, and sharing settings effectively.

• Provide user support, oversee data quality and system performance, identify root causes, and implement long-term solutions.

• Manage documented, reviewed, and approved changes through QA, UAT, and production phases.

• Develop test plans and carry out functional, regression, and UAT testing.

• Identify and integrate practical AI capabilities to boost productivity and enhance user outcomes.

• Maintain documentation, develop training materials, and collaborate with admins, developers, operations, and enablement teams.

• Stay updated on Salesforce releases and suggest improvements.

⛳️ Requirements

• A minimum of 2 years of practical experience as a Salesforce Administrator.

• Salesforce Administrator certification is preferred; Advanced Administrator or Platform App Builder certifications are a plus.

• A bachelor’s degree in computer science or equivalent professional experience.

• Excellent written and verbal communication skills, with the capability to collaborate effectively with both business and technical teams.

• Strong business analysis skills, encompassing requirements gathering and process mapping.

• Ability to identify issues down to their root cause, prioritize conflicting requests, and provide sustainable solutions.

• Proficient in Flow and declarative tools, with a proven history of creating scalable automation.

• Familiarity with Apex and Lightning Web Components.

• Solid understanding of Salesforce data and security models.

• Experience with API-based integrations, including configuration, monitoring, and troubleshooting of connections.

• A keen interest in AI and a tendency to experiment with new tools.

• Proven track record of leveraging AI tools and technologies to enhance workflows, improve decision-making, or drive innovation.

🏝️ Benefits

• Statutory Benefits – Full compliance with Colombian social security (health, pension, and risk coverage).

• Staff Referral Bonus – Rewards for recommending outstanding candidates to the 8Team.

• Paid Sick Leave – Coverage starting from day one, with EPS support after the 2nd day.

• Flexible Time Off (FTO) – Up to 15 paid days off annually.

• Parental Leave – Maternity and paternity leave in accordance with Colombian law.

• Company Holidays – Paid time off for all official Colombian public holidays.