Salesforce Administrator

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee the administration of Salesforce users and licenses, which includes setup, deactivation, roles, profiles, and security permissions.

• Address and resolve user support inquiries via Asana.

• Implement configuration changes in Salesforce, such as workflow rules, Process Builder automation, fields, custom settings, page layouts, and record types.

• Develop and maintain dashboards and reports for Salesforce programs.

• Assist in initiatives aimed at enhancing data quality and maintaining system standards.

• Collect and document system requirements.

• Conduct training sessions for users and create onboarding and ongoing educational materials.

• Offer departmental assistance to promote the adoption of Salesforce.

• Keep thorough documentation of configurations, processes, and updates.

• Manage and support sandbox environments, including refresh cycles and testing support.

⛳️ Requirements

• A bachelor's degree is preferred, or equivalent relevant experience.

• A minimum of five years’ experience working with Salesforce or a similar CRM system.

• A proactive mindset towards platform enhancements and user experience.

• Experience in creating training materials and providing user support.

• Strong organizational abilities with the capacity to manage multiple tasks independently.

• Salesforce Administrator certification is preferable.

• A solid comprehension of Salesforce configuration and its core functionalities.

• Capability to analyze problems and devise appropriate next steps.

• High attention to detail and a strong commitment to accuracy.

• Excellent communication skills, both written and verbal.

• Ability to adhere to instructions, meet deadlines, and work autonomously.

• Commitment to continuous skill development and learning.

• Commitment to live in alignment with One More Child’s Christian foundational statement of faith.

• A personal conversion experience with Jesus Christ and scriptural baptism.

• A dedication to ministry through one's vocation.

• A genuine desire to seek God and His kingdom.

• Regular personal devotional practices such as Bible study, prayer, and daily meditation.

• Membership in and regular attendance at a New Testament, evangelical Church.

• Participation in witness activities.

• Ability to perform well under stress and maintain focus for extended durations.

• Capacity to lift up to 30 pounds.

🏝️ Benefits

• Comprehensive compensation package.

• Opportunities for professional development and training.

• Supportive work environment fostering spiritual growth.