Salesforce Administrator

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Convert user stories and requirements into effective solutions utilizing Salesforce capabilities

• Collaborate with colleagues to design, develop, and implement tailored functionalities

• Automate business processes using Flow

• Work alongside customers and partners to conduct user acceptance testing of solutions and transition them to Production from lower environments

• Provide Tier 2 support for issues related to the Salesforce platform

• Update existing customizations to meet evolving business requirements

• Create and sustain documentation regarding Dealer Tire's Salesforce implementation and custom modifications

• Engage in and lead demonstrations of functionalities for stakeholders

• Assess Spring/Summer/Winter releases and perform regression testing on new functionalities and critical updates

• Integrate data and processes between Salesforce and other business systems following established patterns

• Assist business users with reporting, data import/export, and various analyses

• Help manage user provisioning, including account settings, permission sets, profiles, roles, and related security

• Address platform health issues, monitor usage patterns based on defined service levels, and escalate any anomalies

• Perform additional duties as required

⛳️ Requirements

• Bachelor’s Degree or equivalent professional experience

• Over 3 years of experience with the Salesforce Platform in a Salesforce Admin capacity

• Salesforce Administrator Certifications or comparable Salesforce Admin experience

• Capability to independently manage assigned projects with minimal supervision

• Ability to align "best practices" with business requirements

• Adaptability to changing deadlines and priorities

• Understanding of separation of concerns, user acceptance testing, and deploying solutions from sandboxes to staging and production environments

• Strong enthusiasm for the Salesforce platform

• Empathy for end-users

• Above-average attention to detail

• Consideration in design choices

• Willingness to learn new technologies and methodologies

• Must successfully complete a pre-employment drug screening

• Willingness to travel as necessary, less than 10%

🏝️ Benefits

• Paid time off

• Medical insurance

• Dental insurance

• Vision insurance

• 401k matching (50% on the dollar up to 7% of employee contributions)

• Opportunity for commission, bonuses, or profit sharing

• Possible sign-on bonus subject to state and local regulations, terms, and conditions