Senior Salesforce Administrator – Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the quote-to-cash process within Salesforce and Zuora, encompassing Zuora CPQ X configuration, product catalog management, quote template creation, pricing strategies, amendment and renewal workflows, Salesforce ↔ Zuora Billing synchronization, and the integration of Flows and data models.

• Execute daily configuration and architectural tasks across both production and sandbox Salesforce environments.

• Oversee objects, fields, page layouts, record types, validation rules, formula fields, Flows, and automation processes.

• Manage Gearset deployments and release processes, including CI/CD pipelines, metadata comparisons, rollbacks, Salesforce DX, and GitHub version control.

• Set up change management and governance standards for shared Salesforce environments.

• Handle operational technology integrations with platforms such as HubSpot, ChurnZero, Chili Piper, Gong, Outreach, and ZoomInfo.

• Oversee field mappings, synchronization rules, lifecycle logic, and structural integration modifications.

• Carry out bulk data operations while upholding data quality standards and monitoring via Data Loader.

• Develop and implement AI solutions, collaborating on an AI-forward development pipeline utilizing Claude Code/Cowork and AWS Bedrock.

• Generate reports and dashboards, supplementing with BI in Looker/Tableau as required.

• Maintain inventories of fields, catalogs of Flows, indexes of reports, integration runbooks, and rollback documentation for every modification.

• Report directly to Business Operations (Automation Architecture).

⛳️ Requirements

• Over 5 years of experience in Salesforce administration/configuration, preferably in a complex or multi-team setting.

• Practical experience with Zuora CPQ (CPQ X preferred) and Zuora Billing integrated with Salesforce, including quoting, product catalog management, subscriptions/amendments, and resolving Salesforce ↔ Zuora synchronization issues.

• Hands-on experience with Gearset, including the establishment and management of deployment pipelines, metadata comparisons, and rollbacks, alongside Salesforce DX and GitHub-based version control.

• Salesforce Certified Administrator (ADM 201) is mandatory.

• Advanced Administrator or Platform App Builder certification is strongly preferred.

• Extensive knowledge of Flows, validation rules, formula fields, record types, and the complete data model (Lead/Contact/Account/Opportunity plus custom objects).

• Experience with multiple Salesforce orgs and an architectural perspective on design and downstream effects.

• Integration experience across the GTM/CS tool ecosystem and a proven ability to quickly learn new tools.

• Familiarity with bulk data tools and data quality management.

• Proven experience in developing and deploying AI solutions with measurable results; knowledge of Claude Code/Cowork or similar tools is advantageous.

• Excellent communication skills and a comfort with shared ownership within a small, collaborative team.

• Exposure to Salesforce CPQ (Revenue Cloud) in addition to Zuora is desirable.

• Advanced certifications (such as Platform Developer I) or proficiency in Apex/SOQL.

• Experience in healthcare SaaS or regulated industry data is beneficial.

• Proficiency with BI tools such as Looker and Tableau.

• Must be eligible to work without sponsorship.

🏝️ Benefits

• Flexibility to work in a manner that suits you best within your country of employment – whether in-office, remote, or hybrid.

• Ongoing investment in your professional growth and development.

• Immediate access to comprehensive health and wellness benefits, including an annual wellness stipend from day one.

• 401k plan featuring up to a 4% match with immediate vesting.

• Generous and flexible time-off policy (FTO).

• Participation in the Employee Stock Purchase Program.