Principal Product Manager – Salesforce CPQ, Agentforce

This is a fully remote position, open to applicants in United States, +2 more locations.

📋 Description

• Take charge of the quote-to-cash process, overseeing everything from quotes to contracts, orders, billing, and revenue reporting.

• Act as the primary liaison for Sales, Deal Desk, Finance, and Revenue Operations regarding quoting and payment procedures.

• Manage programs and initiatives that enable a high-volume sales team to operate efficiently.

• Oversee the roadmap and backlog for quote-to-cash within Salesforce CPQ and Revenue Cloud.

• Foster relationships with business stakeholders and manage the quote-to-cash process, determining prioritization.

• Supervise products, pricing, discounts, and approvals for new deals, upsells, amendments, and renewals.

• Plan and execute projects from requirement gathering through timelines, testing, and go-live phases.

• Guarantee that ACV, TCV, ARR, and bookings are consistently calculated from quoting to billing.

• Collaborate with Salesforce, Zuora, and Boomi teams during release cycles.

• Lead additional Business Systems projects as required.

• Function as a senior individual contributor without direct reports.

⛳️ Requirements

• A minimum of 10 years in product management or business systems program management, with at least 5 years focused on quote-to-cash or revenue systems.

• A Bachelor's Degree in a technical or business field, or equivalent professional experience (Required).

• Practical experience with Salesforce CPQ, including product and price rules, bundles, approvals, amendments, and renewals.

• Proven experience supporting a high-volume B2B sales team, preferably in the SaaS or subscription sales arena.

• Comprehensive understanding of ACV, TCV, ARR, bookings, proration, and renewals.

• Experience managing senior stakeholders in Sales and Finance, including the ability to negotiate and push back when necessary.

• Experience executing projects in an Agile environment using Jira and Confluence.

• Familiarity with Salesforce Revenue Cloud, or transitioning from CPQ to Revenue Cloud.

• Experience with billing systems, such as Zuora, and integration tools like Boomi.

• Salesforce certifications, such as CPQ Specialist or Revenue Cloud Consultant.

• Background in healthcare technology.

• Candidates for North American positions with Veradigm must be legally authorized to work in the United States or Canada.

• Visa sponsorship is not available for this role.

🏝️ Benefits

• Holidays

• Vacation

• Medical insurance

• Dental insurance

• Vision insurance

• Company-paid life insurance

• Retirement savings

• Tools and flexibility to enable employees to bring their best selves to work

• Opportunities for professional development

• A comprehensive compensation and benefits package