Senior Sales Solutions Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a subject matter expert in healthcare payer interoperability use cases.

• Utilize EDI/X12 and FHIR interoperability expertise to enhance client workflows.

• Clarify the coexistence of EDI and FHIR, including aspects such as translation, orchestration, validation, routing, exception handling, acknowledgements, and monitoring.

• Keep up-to-date with CMS interoperability and prior authorization regulations.

• Lead or assist in technical discovery sessions.

• Document current and future state data flows, integration points, interfaces, assumptions, dependencies, risks, and non-functional requirements.

• Create solution strategies that incorporate EDI gateways, FHIR servers, mapping and validation services, workflow orchestration, identity and access management, monitoring, and analytics.

• Design solution architectures on a whiteboard and communicate trade-offs to stakeholders.

• Collaborate with Product, Engineering, Security, and Delivery teams to assess feasibility.

• Assist account executives throughout qualified sales processes from discovery to technical validation and handoff.

• Develop and present presentations, demonstrations, workshops, and solution narratives.

• Contribute to RFP/RFI responses and proposals with technical and functional content.

• Aid in proofs of concept or pilot programs.

• Address questions, objections, competitive concerns, and requests for clarification.

• Gather market and client insights for Product and Technology teams.

• Generate reusable discovery questions, architecture patterns, presentation materials, demonstration scenarios, and technical reference documents.

• Maintain precise opportunity documentation and facilitate the transition from presales to delivery.

• Fulfill performance review responsibilities, special projects, and other assigned tasks.

⛳️ Requirements

• Bachelor’s or Associate degree in computer science, information technology, engineering, healthcare, business, or a related field, or equivalent relevant experience.

• Over 5 years of experience in healthcare technology, interoperability, solution consulting, sales engineering, implementation consulting, or a related client-facing technical role.

• Significant experience in the healthcare payer ecosystem.

• Familiarity with claims, encounters, enrollment, eligibility, prior authorization, remittance, provider, or member workflows.

• Practical knowledge of healthcare EDI/X12 transactions, validation, mapping, acknowledgements, routing, and exception management concepts.

• Proficient understanding of HIPAA EDI/X12 transactions, including 270/271, 276/277, 278, 834, 835, 837, 999, and TA1 acknowledgements.

• Familiar with FHIR and payer-provider exchange patterns.

• Ability to convey complex technical ideas into clear business value for both technical and non-technical stakeholders.

• Exceptional communication, presentation, and whiteboarding abilities.

• Experience engaging with senior client stakeholders.

• Experience collaborating with sales, product, engineering, and delivery teams.

• Capability to manage multiple concurrent priorities.

• Willingness to travel as necessary for client-facing engagements.

• Ability to analyze complex information and present it clearly to diverse audiences.

• Strong critical thinking, problem-solving, and decision-making abilities.

• Attention to detail.

• Commitment to staying informed on solution knowledge and industry practices.

• Ability to modify communication style and approach based on different contexts.

• Composure and quick thinking under pressure.

• Strong organizational and planning skills.

• Access to high-speed internet and a suitable office setup.

• A dedicated, secure workspace.

🏝️ Benefits

• Eligibility for commission.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Disability insurance coverage.

• Life insurance coverage.

• 401(k) savings plan.

• Paid family leave.

• 9 paid holidays annually.

• 17–27 days of Paid Time Off (PTO) per year, based on level and length of service.

• Remote work opportunities.

• Virtual interview process.