Senior Sales Operations Specialist – North Central

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a point of contact between External Business Partners, Account Executives, Accounting, and Contracts Departments for processing and tracking orders.

• Assist with both new and renewal business initiatives.

• Oversee Salesforce.com to ensure accurate forecasting reports.

• Create quotes, monitor opportunities, and process orders using Salesforce.com.

• Propose innovative pricing and payment solutions that align customer requirements with pricing policies.

• Participate in regional forecast calls and conduct pipeline analysis to guarantee forecast precision.

• Provide support to the Sales Operations Leadership team by addressing daily inquiries and offering general assistance to the SOS team.

• Aid Sales Directors and SOM in onboarding new Account Executives with processes and procedures.

• Collaborate with Sales Operations Leadership to enhance process efficiency and improve deliverables.

• Cultivate and maintain knowledge of products, industry standards, vendor resources, and GPS Security Service offerings.

• Respond promptly to both internal and external inquiries.

• Perform additional tasks as assigned.

• Uphold the Core Values of GuidePoint Security.

⛳️ Requirements

• High School Diploma or GED is mandatory.

• Demonstrated success in the Sales Operations Specialist position at GuidePoint Security.

• Previous experience with Customer Relationship Management (CRM) software is essential.

• Intermediate proficiency in Microsoft Office and Internet Navigation is required.

• Experience in technical sales, support, and outbound calling is necessary.

• Self-driven individual with the capacity to prioritize tasks and handle multiple responsibilities simultaneously.

• Exceptional attention to detail and a strong commitment to follow-through.

• Strong Math skills with the ability to compute margins, discounts, and percentages are required.

• Shows good judgment in analyzing information for decision-making that benefits GuidePoint Security.

• Excellent written and verbal communication skills are necessary.

• Flexibility in work schedule is required.

• Demonstrated eagerness to learn and utilize AI-enabled tools.

• Willingness to travel up to 10% as needed.

• Sedentary work is expected.

• Significant movement of wrists, hands, and/or fingers for a minimum of 8 hours a day is required.

• Close visual acuity is needed for computer terminal viewing and extensive reading for at least 8 hours a day.

• Preferred: 5+ years in a corporate sales support role, including 1-2 years in the IT sector.

• Preferred: Associate degree or equivalent from a two-year college or technical school.

• Preferred: Experience with Salesforce.com.

🏝️ Benefits

• Primarily remote workforce (U.S. based only).

• Group Medical Insurance options: Zero Deductible PPO Plan with GuidePoint covering 90% of employee premiums and 70% of family premiums.

• High Deductible Health Plan with HSA, with GuidePoint paying 100% of employee premiums and 75% of family premiums.

• Annual HSA contribution of $850 per employee or $1,750 per family.

• Group Dental Insurance with GuidePoint covering 100% of employee premiums and 75% of family premiums.

• 12 corporate holidays.

• Flexible Time Off (FTO) program.

• Allowance for mobile phone and home internet expenses.

• Eligibility for retirement plan after 2 months during open enrollment.

• Pet Benefit Option.

• Supportive colleagues providing collaboration, mentorship, and guidance.