Senior Sales Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Lead, mentor, and cultivate the performance of assigned sales team members to meet both individual and collective performance objectives.

• Set clear expectations, offer constructive feedback, and encourage accountability, teamwork, and a culture of continuous improvement.

• Manage and cultivate strategic client relationships while assisting in the development of trustworthy connections with new, existing, and potential customers.

• Design and oversee strategic sales initiatives to establish and maintain a strong sales-opportunity pipeline.

• Create scalable and repeatable sales solutions to enhance product integrations and strengthen the value proposition.

• Identify and develop new sales channels leveraging marketing and lead-generation tactics.

• Navigate new business opportunities, account growth, and strategic relationships with customers and partners.

• Create feedback mechanisms to ensure customer satisfaction and pinpoint growth strategies that add value.

• Assist with complex sales opportunities, negotiations, and the execution of contracts.

• Collaborate with cross-functional teams and coordinate action plans to progress deals and meet sales targets.

• Assess team resource needs and spearhead recruitment efforts as necessary.

• Maintain precise and up-to-date pipeline data in CSM for metrics, reporting, and analytics purposes.

• Predict and monitor new-client metrics while managing quarterly and annual sales and partnership objectives.

• Establish appropriate metrics for managing the assigned sales and partnership funnel.

• Implement a high-growth, targeted sales strategy to achieve revenue and margin goals across various markets, partners, and business lines.

⛳️ Requirements

• 7-10+ years of experience in healthcare sales; B2B experience is preferred.

• 3-5+ years of experience in sales leadership or team management.

• Bachelor's degree or diploma in Business or a related field, or equivalent work experience.

• Familiarity with healthcare technology and/or government healthcare programs and systems and/or the US payers/providers sector.

• Proven ability to develop, manage, and sustain strong strategic client relationships while identifying growth opportunities with measurable results.

• Demonstrated leadership skills to build and nurture an efficient and high-performing sales team.

• Strong written and verbal communication capabilities.

• Track record of generating revenue through innovative partnerships and client relationships.

• Ability to fluidly transition between high-level strategic thinking and detail-oriented tasks while managing ambiguous, open-ended challenges.

• Self-motivated with the ability to independently seek information, resolve complex interpersonal or operational issues, persuade and align resources, and achieve results.

🏝️ Benefits

• Remote Work Environment

• Flexible Time Away From Work Policy including PTO, Personal and Sick Days

• Competitive Salary and Health/Medical Benefits

• RRSP/TFSA/401K Employee Contribution

• Life and Disability Insurance

• Employee Assistance Program

• FHIR Study Program and Skillsoft Learning Opportunities

• Super HAPI Fun Club

• Workplace accommodations during interviews or while working at Smile

• A workplace focused on diversity, equity, and inclusion