Senior Sales Engineer – Public Sector

This is a fully remote position, open to applicants in United States.

📋 Description

• Spearhead the technical strategy throughout the complete sales lifecycle.

• Present executive-level presentations and in-depth product demonstrations.

• Create proposals, carry out proofs of concept, and showcase business value.

• Facilitate customer discovery to identify requirements.

• Alleviate technology-related purchasing objections.

• Showcase ExtraHop’s platform and highlight its advantages over competitors.

• Conduct POCs independently, including appliance setup, data analysis, and value-summary presentations.

• Identify compelling events and essential business drivers.

• Articulate the security value proposition to potential customers and solution partners.

• Oversee technical qualification and deal strategy, align capabilities with business drivers, and define bills of materials.

• Partner with Regional Sales Managers and Sales Engineers on proposals and RFIs.

• Shape product direction and go-to-market strategy through insights from customers and the field.

• Offer post-sales follow-up, technical training, and consulting support.

• Assist key customers following implementation.

• Advocate for customer satisfaction and a positive implementation experience.

• Establish strategic relationships with partner sales engineers.

• Record sales updates in SFDC and relay opportunity development to sales leadership.

• Guide and mentor other sales engineers.

• Collaborate with product and engineering teams regarding roadmap priorities.

• Support discussions with executive-level customers.

• Address pre-sales technical challenges and provide guidance to internal and customer stakeholders.

⛳️ Requirements

• Over 7 years of experience selling Network and Cyber Security technology to large Enterprises.

• Familiarity with routing/switching/firewall technology.

• Bachelor’s degree in computer science, information systems, or a related field, or equivalent demonstration of knowledge.

• Experience in complex and strategic selling.

• Profound understanding of enterprise-architecture concepts and risk management.

• Working knowledge of Layers 2-7 protocols, including TCP/IP, HTTP, DNS, and SSL/TLS.

• Awareness of emerging agentic SOC and NOC workflows.

• Understanding of enterprise information technologies throughout the entire OSI stack.

• Knowledge of cloud concepts, including AWS, Azure, and GCP.

• Comprehensive understanding of Site Reliability Engineering principles.

• Excellent organizational, interpersonal, leadership, problem-solving, communication, and presentation skills.

• Capability to engage with both executive and technical audiences.

• Eagerness to learn new technologies and keep up with the latest advancements.

• Ability to work autonomously, adapt to shifting goals, and collaborate with development, sales, and cross-functional teams.

• Capacity to thrive in fast-paced, high-stress environments.

• Consistent and reliable attendance.

🏝️ Benefits

• Health, Dental, and Vision Benefits.

• Flexible PTO.

• Sick Time Prorated Based on Date of Hire.

• All Federal Holidays (US Only).

• 3 Days of Paid Volunteer Time.

• Annual Discretionary Bonus Plan for eligible non-commissioned positions.

• FSA and Dependent Care Accounts.

• EAP, where applicable.

• Educational Reimbursement.

• 401k with Employer Match or Pension where applicable.

• Pet Insurance (US Only).

• Parental Leave (US Only).

• Hybrid and Remote Work Model.