Senior Sales Engineer

This is a fully remote position, open to applicants in New York.

📋 Description

• Act as the primary technical authority for intricate and strategic sales initiatives.

• Convey the advantages of Menlo Security solutions to both technical and executive audiences.

• Design solutions that align with customer requirements and budget constraints.

• Direct proof-of-concept projects, encompassing the deployment and configuration of Menlo Security services or software.

• Educate users and serve as a liaison between Sales and technical teams to address outstanding issues.

• Guide and enhance the skills of junior Sales Engineers and channel partner engineers.

• Utilize AI-supported tools for account analysis, competitive positioning, technical documentation, RFP responses, and follow-up communications.

• Collaborate with Regional Sales Managers and channel partners on technical strategies and partner-led opportunities.

• Serve as the escalation point for technically demanding or high-profile customer engagements.

• Provide feedback regarding customer accounts and field activities to Sales, Product Management, and Engineering.

• Keep up-to-date account records using AI-generated call summaries and CRM enhancements.

• Manage technical victories from initial discovery through proof of concept to closure.

⛳️ Requirements

• Bachelor's or Master's degree in Computer Science or a related field, or equivalent experience.

• Reside in New York, with the capacity for travel throughout the Northeast territory as required.

• Over 7 years of pre-sales experience in the computer networking or security domain, including leading technical strategies for complex or enterprise-level deals.

• Profound knowledge and practical experience with web proxy technologies, network security, firewalls, IDS/IPS, HTTP/SSL proxies, OSI model, IPv4/6, routing, switching, DNS, VLANs and subnetting, email security, and mail flow.

• Exceptional written and verbal communication skills, particularly in conveying business value and technical benefits to executive-level audiences.

• Experience in mentoring or informally guiding technical sales professionals.

• Background in malware analysis, sandboxing, host-based forensics, and Windows internals.

• Proficient in network forensics, including packet capture and analysis.

• Experienced in incident response, including workflow procedures, evidence collection, and chain of custody management.

• Knowledgeable in Active Directory, SCCM, LDAP/RADIUS/TACACS+, two-factor authentication, VMware, Citrix, and VDI.

• Familiarity with hacking and exploitation tools, malware categories, and AV/IDS/IPS evasion methods.

• Competent understanding of Menlo Security's competitors.

• Proficient with AI-assisted sales and productivity tools.

• Ability to methodically prioritize and execute project tasks while setting clear expectations with stakeholders and team members.

• Authorized to work legally for Menlo Security in the country or region of application.

🏝️ Benefits

• Base salary range of $149,800 - $193,200.

• Eligibility for stock-based compensation grants based on company and individual performance.

• Access to AI-assisted tools throughout the sales cycle to minimize administrative tasks.

• Eligibility for Menlo Security shareholder benefits.