Sales Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with the sales team on intricate healthcare opportunities involving EHR integrations, data flows, security requirements, organizational structures, technical workflows, and enterprise deployment.

• Lead the technical exploration of prospects’ technology stacks, EHR environments, workflows, integrations, security requirements, and criteria for technical success.

• Provide customized product demonstrations that highlight prospect priorities and relevant use cases.

• Identify technical obstacles and collaborate with internal teams to assess feasibility, requirements, and next steps.

• Represent rater8 in discussions with stakeholders from IT, security, digital, marketing, patient experience, and executive levels.

• Clarify rater8 integrations with EHRs and other systems, including APIs, data exchange, authentication, SSO, and associated workflows.

• Manage or assist with technical responses for RFPs, security questionnaires, architecture inquiries, and enterprise technology evaluations.

• Work alongside Sales, Product, Engineering, and Customer Success teams on intricate solution design.

• Develop technical resources, demo assets, diagrams, documentation, and standardized sales processes.

• Identify recurring technical requirements and relay them to the Product and Engineering teams.

• Assist in uncovering technical requirements sooner, enhancing demonstrations, minimizing friction in enterprise evaluations, and supporting larger healthcare opportunities.

⛳️ Requirements

• Over 3 years of experience in Sales Engineering, Solutions Engineering, Solutions Consulting, or a comparable customer-facing technical role.

• Experience in supporting complex SaaS sales cycles.

• Strong preference for candidates with healthcare SaaS experience.

• Experience working with health systems, medical groups, DSOs, hospitals, or other complex healthcare organizations is a notable advantage.

• Excellent skills in technical discovery and product demonstrations.

• Proficient understanding of APIs, integrations, data exchange, authentication, SSO, and modern SaaS architecture.

• Familiarity with EHR/EMR environments and healthcare interoperability.

• Knowledge of HIPAA, security reviews, SOC 2, and expectations within enterprise healthcare IT.

• Ability to translate technical concepts into clear business outcomes for non-technical stakeholders.

• Experience in RFP ownership.

• Strong judgment on when to respond, investigate further, or involve Product or Engineering teams.

• Commercial mindset focused on assisting customers in making confident purchasing decisions.

• Must reside in the continental U.S.

• Must be authorized to work without sponsorship.

• Must not reside in California.

• Reliable Wi-Fi connection is required.

• Other duties as assigned.

🏝️ Benefits

• Medical, dental, and vision benefits.

• Discounted pet insurance.

• Unlimited PTO after 60 days of employment.

• 401(k) with company match after six months.

• Accelerated career advancement opportunities.

• 100% fully remote work from anywhere in the U.S. with reliable Wi-Fi, within PST–EST time zones.

• Bring-your-own-device arrangement.

• Work-from-home stipend.

• Performance-based commission opportunities with an OTE range of $137,500 to $150,000.