Senior Sales Engineer

This is a fully remote position, open to applicants in Australia.

📋 Description

• Collaborate with customers, prospects, and partners to create tailored solutions that align with business priorities.

• Design architectures and provide customer roadmaps utilizing Fastly’s platform.

• Execute strategic sales initiatives and contribute to competitive victories and contract renewals.

• Engage early in the roadmap development process to ensure alignment with customer objectives.

• Advocate for customer feedback to influence Fastly’s product development roadmap.

• Oversee and manage Proofs of Concept and technical assessments.

• Direct onboarding and service delivery following successful opportunity closures.

• Strengthen relationships with key stakeholders and cultivate executive-level trust.

• Work collaboratively across Product, Engineering, and Support teams to represent customer needs.

• Monitor and prioritize essential issues, feature requests, and value delivery.

• Act as a proactive point of contact and trusted advisor for designated strategic customers throughout presales and postsales engagements.

⛳️ Requirements

• Over 10 years of experience in a customer-facing technical position, such as Sales Engineer, Solutions Engineer, or Technical Account Manager, with hands-on presales and postsales experience.

• More than 2 years of experience working in or with the Media, Entertainment, and/or Gaming sectors.

• Strong understanding of CDN technologies, especially in streaming.

• Good knowledge of application security, including WAF, API Security, and Bot Security, is preferred.

• Demonstrated ability to influence both business and technical stakeholders.

• Proficient in delivering technical demonstrations and articulating complex concepts clearly.

• Experience with a scripting language such as Python, Ruby, Perl, PHP, or VCL.

• Exceptional written and verbal communication skills.

• A curious mindset and openness to new technologies and methodologies.

• Willingness to travel up to 30% within the country.

• Availability during standard business hours.

• Willingness to travel as necessary for the role or as directed by the manager, including travel to the USA.

• A fully completed application and resume or CV are required.

🏝️ Benefits

• A comprehensive benefits package tailored to meet the needs of employees.

• Benefits commence on the first day of employment.

• Benefits offerings may vary based on the country of employment.

• An inclusive and diverse work environment.

• Reasonable accommodations for applicants and employees with disabilities.