Senior Sales Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as the technical expert for the Sales team throughout the sales process.

• Illustrate the technical features of products that address specific customer challenges.

• Support customers, partners, and the internal sales team with the technical aspects of HID PACS solutions, products, and services.

• Deliver prompt assistance and develop technically robust solutions while educating clients.

• Establish reliable relationships with technology decision-makers and influencers.

• Comprehend the technology and business strategies of channel partners.

• Coordinate demonstrations and proofs of concept for seminars, conferences, and trade shows.

• Provide technical training to partners and end users regarding HID technologies and industry topics.

• Collaborate with Product Marketing, Engineering, Product Management, and other cross-functional teams on customer needs and feedback.

• Maintain a strong technical understanding of the HID portfolio and continually learn new technical concepts.

• Offer timely support to colleagues and mentor junior team members.

⛳️ Requirements

• Bachelor’s degree in a technical discipline such as IT, Science, or Engineering, or equivalent professional experience.

• At least 4-5 years of technical or presales experience with Physical Access Control Technology/Solutions is preferred.

• A minimum of 2-3 years of comprehensive experience with HID PACS Products and Services is required.

• ASIS PSP, CSEIP, CISSP certifications or other PACS Domain certifications are preferred.

• Familiarity with directory services such as Active Directory, LDAP, and X.500.

• Knowledge of databases including Microsoft SQL and/or Oracle.

• Understanding of network protocols such as SSL/TLS, HTTPS, MQTT, and RADIUS.

• Knowledge of authentication protocols including SAML, OAuth, and OIDC.

• Experience with network security concepts such as firewalls, DMZ, and VPN.

• Understanding of cloud integrations like RESTful APIs and SDK.

• Familiarity with encryption standards such as AES, RSA, ECC, PQC, and device provisioning workflows.

• Knowledge of industry standards including OSDP, Wiegand, ISO/IEC 14443, ISO15693, UL294, AES, FICAM, PSIA, and mobile access technologies.

• Understanding of digital information structures and representation including bits, bytes, MSB/LSB, JSON, and CSV.

• Familiarity with vertical-specific PACS requirements and compliance standards.

• Strong industry knowledge and a commitment to staying updated on trends.

• Exceptional communication, presentation, and interpersonal skills.

• Ability to prioritize multiple tasks and work effectively within a matrixed organization.

• Strong technical aptitude with the ability to convey and comprehend technical concepts.

• Experience and understanding of the access control and/or IT sales channel market is preferred.

• Enjoy working on a remote team with various account managers, partners, and customers across the region.

• Legally authorized to live and work in the United States; immigration sponsorship is not available.

🏝️ Benefits

• Competitive salary and rewards package.

• Comprehensive benefits and annual leave options that promote work-life balance.

• A dynamic, welcoming, and inclusive work culture.

• Extensive career advancement opportunities and resources.

• Flexible working environment.

• Opportunities for training and professional development.

• Collaborative global team environment.

• Travel required: 31%-60%.