Senior Sales Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver technical support and foster relationship management for current enterprise customers, acting as a trusted technical advisor throughout the partner lifecycle.

• Collaborate with Sales and Solutions teams on pre-sales technical conversations, solution design, API consultations, and product and technical use cases for prospective clients.

• Assist new enterprise customers with API integration, implementation, and onboarding processes.

• Work alongside Product and Engineering teams to enhance localized experiences and translate business and technical requirements into clear specifications.

• Act as the product and technical subject matter expert for the Alpaca platform.

• Partner with local compliance and operations teams to comprehend local and regional product requirements.

• Manage the entire technical sales engagement process, including discovery calls, solution validation, RFPs, security questionnaires, and demo strategy and execution.

• Develop sales support materials and documentation for new features and products.

• Liaise with local regulators, vendors, and partners, conveying requirements to global Product and Engineering teams.

• Assist customers in adopting the Alpaca platform while upholding high technical and customer support standards; travel as necessary.

• Monitor product development timelines and collaborate with the product team to test and launch new features for partners.

⛳️ Requirements

• Proven experience supporting enterprise/B2B customers in a technical, sales engineering, or solutions engineering capacity (typically 5+ years), preferably at API or SaaS-first organizations.

• Solid understanding of REST APIs, SDKs, and software integration workflows.

• Practical experience with APIs, WebSockets, Postman, Grafana, and JSON.

• Capability to convey complex technical concepts in simple, understandable terms.

• Skill in managing multiple assignments concurrently, working independently, and driving projects to completion with meticulous attention to detail.

• Nice-to-have: Background in fintech, capital markets, brokerage, or financial APIs; experience at a Broker-Dealer or securities firms.

• Nice-to-have: Knowledge of brokerage, post-trade, and settlement operations, as well as regulatory context.

• Nice-to-have: Experience in closing enterprise deals alongside Account Executives.

• Nice-to-have: US securities qualifications (e.g., SIE and/or Series 7).

• Nice-to-have: Familiarity with Metabase.

• Nice-to-have: Experience with the FIX protocol.

• Nice-to-have: Experience working with OpenAPI, ReadMe, and documentation.

• Proficiency in Spanish or Portuguese is a plus.

🏝️ Benefits

• Competitive Salary & Stock Options.

• Health Benefits.

• New Hire Home-Office Setup: One-time USD $500.

• Monthly Stipend: USD $150 per month via a Brex Card.