Senior Sales Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Utilize your technical skills, communication abilities, and creative problem-solving to assist enterprise merchants in designing and deploying scalable, dependable solutions on the Affirm platform.

• Lead the technical discovery process, evaluate requirements, and pinpoint well-architected solutions during pre-sale phases.

• Act as a technical consultant for customers and work in collaboration with Sales, Engineering, and Product teams.

• Function as a subject matter expert on Affirm’s integration solutions, merchant checkout processes, customer journeys, and the competitive landscape.

• Create and present technical narratives that align Affirm’s capabilities with merchant systems.

• Design comprehensive solutions for intricate integrations and customizations, assessing trade-offs and non-functional requirements.

• Build trust with both internal and external technical stakeholders, nurturing long-term relationships with enterprise and key merchants.

• Collaborate with sales and partner engineering teams to generate opportunities and facilitate successful implementations.

• Gather customer insights to shape product development and feature prioritization.

• Develop and disseminate best practices, reusable assets, and training resources.

• Offer technical and architectural contributions to sales planning and forecasting; identify potential risks and constraints.

• Create pre-sales support materials and documentation for new products and features.

• Construct and present custom demonstrations as needed.

⛳️ Requirements

• Strong enthusiasm and motivation to improve consumer checkouts and payment systems.

• Bachelor’s degree in business/technology, or equivalent experience in technical account management.

• Over 4 years of experience in Sales Engineering, Solution Architecture, Partner Engineering, Solutions Engineering, technical sales, or pre-sales roles focused on solution architecture and best practices.

• A minimum of 3 years of recent experience within the payments, fintech, or closely related sectors.

• Strong technical knowledge in API integrations, SaaS platforms, and enterprise architectures, particularly in Checkout processes and payment systems.

• Demonstrated ability to manage multiple projects simultaneously, work independently, and lead projects to completion with minimal supervision and a keen eye for detail.

• Extensive experience with E-commerce, In-Store, Telesales, etc., checkout and payment solutions.

• Solid grasp of trends in the financial infrastructure industry and emerging technologies.

• Proficient in writing scripts in at least one programming language.

• Exceptional communication skills, capable of explaining complex technical concepts to a variety of audiences.

• Strong executive presence and relationship-building capabilities.

• A commitment to customer success and a dedication to advocating for the customer voice.

• Experience in architecting solutions and technically positioning them with prospects for e-commerce platforms, payment gateways, in-store point of sale systems, etc.

• Willingness to travel up to 30% of the time.

• Visa sponsorship is not available for this position.

🏝️ Benefits

• Comprehensive health coverage at no cost: We pay 100% of premiums for employees and their dependents.

• Monthly stipends to support your technology setup and the option to choose health and wellness plans that suit you best.

• Flexible time off and generous holiday schedules.

• Employee stock purchase plan (ESPP) allows you to acquire Affirm stock at a discounted rate.

• Inclusive interview process, accommodating candidates with disabilities.

• In-person onboarding experience for all new employees.