Senior Sales Development Representative

This is a fully remote position, open to applicants in Canada.

📋 Description

• Qualify incoming sales inquiries and identify subsequent actions and resources.

• Arrange meetings and transfer qualified prospects to the relevant sales team members.

• Retain potential clients and work towards closing business when suitable.

• Cultivate opportunities in “fly over” markets to finalize deals when appropriate.

• Develop targeted prospecting campaigns through phone and email outreach.

• Document and uphold prospect status, data integrity, and interaction records in Salesforce.

• Collaborate with Regional Sales Directors to devise prospect-targeting strategies.

• Generate reports and dashboards that visualize the activity of the Commercial team.

• Provide monthly reports on KPIs related to the new business pipeline.

• Continuously enhance the lead-generation process and the reports of the Commercial team.

• Conduct focused market research and record findings in Salesforce.

• Carry out special projects for the Commercial Team as assigned by the Director of Sales.

• Utilize Salesforce, Govspend, AI-powered prospecting tools, and other resources to create targeted account and contact lists and execute outbound campaigns.

• Maintain a consistent prospecting routine across phone, email, and social channels.

• Coordinate with Regional Sales Directors on target accounts, messaging, and territory priorities.

• Discover innovative methods to generate and schedule qualified meetings beyond conventional call and email outreach.

⛳️ Requirements

• Over 3 years of experience in sales, sales development, marketing, account management, or customer service.

• Experience working in a dynamic, fast-paced environment.

• Proficient in high-volume outbound calling and emailing.

• Capable of accurately and quickly gathering and synthesizing information from various sources, including for reports.

• Skilled in Excel, PowerPoint, Word, and possesses advanced Google research capabilities.

• Demonstrated ability to rapidly learn new software.

• Previous experience with Salesforce or another CRM is required.

• Experience in generating Salesforce reports is considered an asset.

• Familiarity with Power BI or other analytics tools is advantageous.

• Experience with sales engagement/prospecting platforms like Govspend and AI-powered tools is a plus.

• A strong preference for experience prospecting within government or public sector accounts.

• Knowledge of government/public sector procurement processes is beneficial.

• Experience in a similar software or tech environment is highly valued.

• Experience in the parking industry is an asset but not mandatory.

• A post-secondary degree is beneficial but not a requirement.

🏝️ Benefits

• Retirement Savings Program: Access to our retirement savings program (RRSP for Canada / 401(k) for U.S.-based employees).

• All permanent full-time employees begin with 4 weeks of vacation annually.

• Up to 15 days of remote work allowed, subject to management and IT Security approval.

• 5 personal days each year, in addition to paid sick leave.

• Comprehensive medical and dental insurance coverage.

• Employee Assistance Program (EAP).

• Opportunities for professional growth, continuous learning, and career advancement.