Senior Sales Consultant

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Complete sales process, consultation, and reservation for all offerings.

• Create and enhance personalized itineraries that align with company standards and client requirements.

• Act as the main point of contact for assigned client accounts.

• Achieve high conversion rates and fulfill established sales goals.

• Oversee all phases of the booking process, including quoting, invoicing, supplier communication, and payment follow-up.

• Collaborate effectively with sales, operations, and finance teams.

• Participate in a rotating 24-hour standby phone duty and shift schedule, including Saturday mornings from 09:00 to 13:00.

• Provide accurate reports on sales activities and pipeline management.

⛳️ Requirements

• At least 5 years of sales consultant experience in the luxury travel or safari sector – essential.

• Extensive knowledge of destinations including South Africa, Namibia, Botswana, Zimbabwe, and Zambia – essential and non-negotiable.

• Familiarity with East Africa, Mozambique, and Malawi destinations – advantageous.

• Experience in managing the entire booking process from quoting and invoicing to supplier confirmation and payment follow-up.

• Experience with group management and tour series.

• Proficient in Travel Studio and Wetu reservation systems – advantageous.

• Strong skills in negotiation, influencing, and cross-selling.

• Highly detail-oriented with excellent accuracy and quick turnaround capabilities.

• Ability to manage significant accounts and work autonomously with minimal supervision.

• Competent in MS Office, particularly Excel.

• Fluent in English, both written and verbal – essential.

• Capability to mentor junior staff members.

• Consistent work history with references that can be fully contacted.

🏝️ Benefits

• Opportunity for remote work (work from home).

• Provision of a laptop and additional screen.

• REGUS Business Lounge membership for Gauteng candidates during load shedding.

• Commission/incentive program available.

• Permanent contract with a 6-month probationary period.