Senior Sales Compensation Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the monthly commission calculation process for sales positions by translating approved plan guidelines and sales data into precise payout outcomes delivered punctually.

• Reconcile source data with compensation system records, investigate discrepancies, and document calculations and adjustments to ensure payout results are transparent and auditable.

• Manage the investigation and resolution of complex commission exceptions, identify root causes, and collaborate with Finance, Sales, Revenue Operations, and Payroll to implement enduring improvements to processes and controls.

• Ensure accurate compensation plan and participant data in the compensation system, and identify missing or inconsistent inputs before they impact payouts.

• Address questions from sales representatives and leaders with clear explanations of how plan rules were applied, and coordinate the resolution of pay discrepancies.

• Collaborate with FP&A, Sales, Revenue Operations/Sales Operations, and Payroll to manage transitions and maintain reliable recurring commission workflows.

• Identify recurring errors or manual processes and suggest practical enhancements to controls, documentation, and processes.

⛳️ Requirements

• Hands-on experience in calculating, validating, or administering sales commissions or other variable-pay programs; experience managing an entire payout cycle is particularly relevant.

• Proficient in using AI tools and building AI-driven workflows to optimize sales compensation calculations, reconciliations, and reporting, with the capability to validate outputs for accuracy and safeguard confidential compensation data.

• Strong skills in Excel or spreadsheet applications, including handling detailed datasets, formulas, reconciliations, and error checks.

• Diligent and systematic approach to validating inputs, tracking variances, documenting assumptions, and ensuring the confidentiality of compensation information.

• Excellent written and verbal communication abilities, with the capability to articulate calculations and policy details to sales and finance partners in straightforward language.

• Team-oriented mindset when collaborating with Finance, Sales, Revenue Operations, and Payroll teams.

• Experience with a sales compensation platform such as CaptivateIQ, Spiff, Xactly, or a comparable system.

• Familiarity with Salesforce or another CRM, sales quota and attainment data, or quota adjustments.

• Experience in supporting variable compensation within a B2B SaaS or technology environment.

• Must be legally authorized to work in the country of employment; ClickUp cannot sponsor or take over sponsorship of an employment visa for roles outside of engineering and product.

🏝️ Benefits

• Equity

• 401k

• Health, Dental, and Vision insurance

• Spending accounts

• Life & Disability

• Paid parental leave

• Flexible paid time off

• Enhanced employee assistance program

• Employee wellness stipend

• Professional development stipend