Senior Sales Compensation Analyst

This is a fully remote position, open to applicants in North Carolina, +2 more states.

📋 Description

• Manage the entire monthly and quarterly commission cycle, including tracking attainment, preparing payout files, and submitting to Payroll.

• Oversee compensation plans within the incentive compensation system, which encompasses participant setup, quota assignments, plan modifications, territory and crediting rule management, and mid-year adjustments.

• Lead the testing of the incentive compensation system's configuration, plan modifications, calculation logic, and integrations.

• Create and uphold controls, validation procedures, and documentation to ensure accurate, compliant, and audit-ready commission administration.

• Validate commissionable data sourced from CRM, ERP, and payroll systems, confirming sales crediting for each cycle.

• Independently verify commission calculations and payment outcomes prior to Payroll submission.

• Direct post-payment reconciliations in collaboration with Payroll and Finance teams.

• Investigate and resolve commission discrepancies and crediting queries, identify root causes, and suggest process or control enhancements.

• Act as an escalation point and subject matter expert for intricate inquiries from representatives and managers.

• Offer guidance to fellow analysts.

• Generate recurring commission and attainment reports for sales leadership, which include payout summaries, accrual assistance for Finance, and plan performance dashboards.

• Conduct cost modeling and scenario analyses to inform plan design decisions, quota setting, and annual planning cycles.

• Examine payout trends, attainment distributions, and exception patterns to gain insights into plan effectiveness.

• Identify and spearhead improvements in commission processes, including automation, standardized templates, and optimized data workflows.

• Implement the annual plan rollout, covering system setup, distribution of plan documents, acknowledgment tracking, and training for representatives.

• Assist in the integration of acquired companies from a commissions standpoint, which includes mapping inherited pay structures, onboarding participants and plans, and ensuring accurate transition payouts.

• Report directly to the Manager of Sales Compensation.

⛳️ Requirements

• Bachelor’s degree in Business, Finance, Accounting, Economics, Mathematics, or a related field.

• 4–6 years of experience in commission administration, sales compensation, sales operations, or FP&A.

• Hands-on experience managing commission calculation cycles, reconciliations, and variance analysis.

• Preferably direct experience with an incentive compensation management platform (e.g., Spiff, Xactly, Varicent, CaptivateIQ, or similar).

• Strong knowledge of sales compensation mechanics, including quotas, accelerators, draws, SPIFFs, crediting rules, splits, and true-ups.

• Proficient in advanced Excel functions, such as complex formulas, pivot tables, and data modeling.

• Experience with NetSuite, HubSpot, or comparable CRM/ERP systems, as well as reporting tools like Power BI or Tableau is preferred.

• Strong analytical and problem-solving capabilities.

• Excellent communication skills and a customer-service mindset; able to articulate complex commission calculations clearly.

• High integrity and discretion in handling confidential compensation information.

• Ability to thrive in a fast-paced, matrixed organization.

• Willingness to travel as necessary to meet company and customer requirements.

• No sponsorship is available for this position.

🏝️ Benefits

• Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions.

• Equal Opportunity workplace and Affirmative Action employer.

• An inclusive environment that celebrates diversity.