Senior Sales Analyst, Sales Support

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee the analysis and management of the commission process and recognition initiatives for the regional sales team.

• Provide national support to fellow members of the sales support team.

• Offer operational assistance to the channel and Vice President of Sales on projects that align with business plans, objectives, metrics, customer satisfaction, and employee satisfaction.

• Advise Regional Sales Managers on enhancements to processes and procedures.

• Develop and implement best practices for new procedures and company standards.

• Conduct staffing analysis related to recruitment, training, headcount challenges, and work volume.

• Design and maintain sales reporting dashboards that include channel sales updates, performance metrics, and commission/incentive reports.

• Facilitate the automation of key processes, asset documentation, and analytics.

• Aid in the transition to and utilization of the automated commission system, encompassing reporting and dashboards.

• Evaluate plant mapping projects and perform financial analyses for capital expenditure initiatives and network expansion.

• Oversee and audit commissions for Small Medium Business, Enterprise, and GEMS, collaborating with payroll to ensure accurate and timely payouts.

• Provide leadership with insights and recommendations on optimization, best practices, documentation, and process enhancements.

• Assist in budget preparation, forecasting, business planning, quarterly updates, and presentations.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• High school diploma or its equivalent.

• At least three years of experience supporting an outside sales team by contributing to the development of best practices, executing those processes, and analyzing data for potential future improvements.

• Experience in the Telecom field is preferred.

• Strong proficiency in CRM systems, Microsoft Office software, information systems, and organizational development.

• High energy level with a strong commitment to completing challenging and diverse work assignments.

• Excellent interpersonal skills and proficient writing abilities.

• Professional demeanor, articulate communication, good listening skills, and conflict resolution capabilities.

• Ability to maintain focus and composure during peak times and in challenging situations.

🏝️ Benefits

• 401k retirement plan with employer matching.

• Insurance options, including medical, dental, vision, life, and short-term disability insurance.

• Paid Time Off/Vacation: Starting at 80 hours per year, with increases based on tenure with the organization.

• Floating Holiday: 40 hours per year.

• Paid Holidays: 7 days per year.

• Paid Sick Leave: Astound offers a certain number of paid sick hours each calendar year, varying based on state and/or local laws.

• Tuition reimbursement program.

• Employee discount program.

• Bonus opportunities.