Senior Sales Analyst

This is a fully remote position, open to applicants in India.

📋 Description

• Act as a vital partner to the Analytics leader, converting business priorities into organized, decision-ready analyses.

• Examine customer engagement trends, product usage, and account-level performance to reveal insights that guide sales and retention strategies.

• Take ownership of preparing monthly and quarterly reports on essential sales metrics, including cross-selling, upselling, and churn.

• Extract and manipulate data from Snowflake and other cloud data sources to facilitate recurring reporting cycles and address ad hoc business inquiries.

• Create, develop, and maintain dashboards and reports using modern BI tools, transforming complex data sets into clear, actionable insights for stakeholders.

• Assist the Analytics leader in crafting presentations for senior leadership, contributing to the narrative surrounding sales and customer performance trends.

• Foster strong working relationships with customer-facing and cross-functional teams to enhance understanding of customer behavior and engagement drivers.

⛳️ Requirements

• 4-7 years of experience in a sales, revenue, or customer analytics position, with direct exposure to customer engagement and account-level data.

• Proven experience analyzing customer success metrics, product usage, and engagement trends to guide sales decisions.

• Practical experience in building reports and dashboards, with robust SQL skills and confidence in working with Snowflake or a similar cloud data warehouse.

• Proficient in modern BI tools (Tableau, Power BI, or Looker), including the ability to create calculations, visualizations, and data models for both scheduled and on-demand analysis.

• A strong analytical mindset, capable of framing business questions as hypotheses and validating them with data.

• Adept at translating technical findings into a clear, engaging narrative for non-technical audiences, including senior leadership.

• Excellent communicator with strong interpersonal skills, capable of building trust and influencing across sales, customer success, and analytics teams.

• Highly organized, detail-oriented, and proactive, with a strong focus on quality and processes.

• Familiarity with data governance principles, policies, and standards.

• A collaborative and energetic team player who can influence across departments.

• Preferred: Experience with Salesforce.com (SFDC).

• Preferred: Familiarity with a modern data stack (e.g., Snowflake, dbt, or similar tools).

• A bachelor's degree is preferred.

• Background checks are required for this role.

• Authorization to receive software or technology controlled under U.S. export control laws and regulations may be necessary.

🏝️ Benefits

• Equity for all employees.

• Flexible annual leave, paid holidays, and volunteer days.

• Comprehensive private benefits plan, including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance.

• Fertility support and paid parental leave.

• Employee Assistance Program.