Senior Associate, Vision Care Specialty Sales

This is a fully remote position, open to applicants in Italy.

📋 Description

• Facilitate scientific engagement with Medical Experts while executing clinical and educational strategies.

• Address unsolicited medical inquiries and provide Medical Experts with medical/scientific information.

• Create and implement Medical Expert engagement plans that align with the country strategy.

• Assist with Alcon clinical research initiatives and enhance trial execution, including supporting the Investigator Initiated Trial process upon request from investigators.

• Design and implement a sales/business strategy for a specified client base.

• Formulate customer development strategies and Key Account Management action plans for assigned accounts.

• Build and nurture long-term relationships with key customers.

• Develop strategies and tactical plans tailored for individual accounts.

• Prepare and negotiate contracts while guiding initiatives aimed at specific accounts.

• Analyze market conditions and perform competitive intelligence tasks.

• Map stakeholders and provide precise data for the Alcon Customer Relationship Management system.

• Carry out consulting functions in both clinical and commercial environments.

• Educate and advise Eye Care Professionals on both technical and commercial aspects.

• Offer regular feedback to the multidisciplinary team to enhance the customer experience.

• Document and preserve all information using specified platforms or tools.

• Represent Alcon to customers, upholding and promoting the company's values.

⛳️ Requirements

• Proven experience and ability to drive scientific engagement with Medical Experts and implement clinical and educational strategies.

• Skill in responding to unsolicited medical inquiries and educating Medical Experts on medical/scientific information.

• Capability to develop and execute Medical Expert engagement plans that align with the country strategy.

• Experience in supporting clinical research programs and optimizing trial execution.

• Familiarity with sales/business planning and customer development strategies.

• Experience in Key Account Management.

• Ability to establish and cultivate long-term customer relationships.

• Proficiency in contract preparation and negotiation.

• Skills in competitive intelligence and market analysis.

• Expertise in stakeholder mapping, segmentation, and profiling.

• Experience with Customer Relationship Management systems.

• Skills in clinical and commercial consulting.

• Knowledge of contactology and ocular health.

• Ability to train and provide guidance to Eye Care Professionals.

• Proficient in using specific platforms or tools to record and store information.

🏝️ Benefits

• Applicable variable compensation (including bonus).

• Country-specific subsidized benefits.