Senior Revenue Operations Manager – GTM Systems and Automation

This is a fully remote position, open to applicants in United States, +3 more locations.

📋 Description

• Lead the GTM technology roadmap, which encompasses Salesforce, Clay, and Salesloft.

• Test and implement emerging AI capabilities to convert manual processes into streamlined, automated workflows.

• Collect requirements and convert business needs into user stories, technical specifications, and UAT testing plans.

• Establish system-level performance metrics and create automated dashboards.

• Partner with Data & Analytics to ensure the integrity of a reliable source of truth.

• Develop documentation and facilitate enablement sessions for new system functionalities.

• Implement change management strategies effectively.

• Collaborate with Marketing, Sales Operations, and Customer Adoption teams to refine business rules.

• Develop a customer lifecycle that spans from initial engagement to onboarding, adoption, value realization, and expansion.

⛳️ Requirements

• 6 to 8+ years of experience in B2B SaaS, focusing on Revenue Operations, Field Sales Ops, or GTM Systems Architecture.

• Proficient in Salesforce, including custom objects, Flow Builder, complex schemas, and system integrations.

• Skilled in Tableau or advanced Excel.

• Experience in leading cross-functional projects.

• Proven ability to write detailed user stories.

• Experience in managing project delivery using Agile/Scrum methodologies in Jira.

• Strong capability to translate qualitative business needs into scalable technical designs.

• Relevant professional experience or a Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.

• Visa sponsorship is not offered.

• Must verify identity and eligibility to work.

• Employment eligibility verification is required.

• A criminal background check must be passed.

• May need to pass an export compliance assessment.

🏝️ Benefits

• Corporate bonus plan.

• Healthcare benefits.

• Dental benefits.

• Vision benefits.

• Parental leave and planning support.

• Mental health benefits.

• 401(k) plan with matching contributions.

• Flexible time-off policies.

• 11 paid holidays.

• Volunteer time-off opportunities.

• Flexible workforce model, accommodating fully office-based, fully remote, or hybrid work arrangements.