Senior RevOps Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of Salesforce configuration, the release process, user access, and integrations with Gong, Clay, Lemlist, enrichment, e-signature, and lead routing.

• Ensure CRM data remains accurate with safeguards against errors.

• Oversee licenses and vendor renewals.

• Update the Salesforce manual and RevOps standard operating procedures (SOPs), and provide training for new employees.

• Manage ARR and bookings logic related to new business, upsells, downsells, churn, and renewals.

• Maintain consistency in agreements, opportunities, and invoices.

• Conduct closed-deal and billing audits in collaboration with Finance.

• Resolve issues at their origin and implement controls to prevent future occurrences.

• Review invoices, monitor and pursue outstanding payments, and prepare quarterly commission and quota reports.

• Create and maintain the quarterly sales analytics package, CRO report, forecast, and pipeline coverage, including CS renewal contributions.

• Monitor funnel conversion, clarify the reasons why deals progress, stall, or fail, and ensure accurate attribution with Marketing.

• Perform daily queries on ClickHouse, trace metrics back to their sources, and draft specifications for model adjustments.

• Define and document key metrics while implementing data quality checks.

• Develop leadership dashboards and retire obsolete ones.

• Conclude each analysis with actionable recommendations, numerical data, and designated ownership.

• Utilize Claude Code and Codex for queries, scripts, and Salesforce automation, ensuring output is verified.

• Automate checks for invoices and payments, maintain CRM hygiene, deal-risk alerts, and call analysis.

• Track hours saved and errors avoided.

• Act as the primary RevOps liaison for Sales, CS, Marketing, Finance, and Product teams.

• Transform each request into a task complete with an owner, deadline, and success metric.

⛳️ Requirements

• 4-6+ years of experience in RevOps, Sales Ops, or GTM systems within B2B SaaS, with hands-on administration of an active Salesforce organization.

• Proficiency in SQL and familiarity with a modeled warehouse (layers, lineage, and one definition per metric).

• Extensive understanding of the B2B SaaS revenue cycle, including funnel, pipeline, forecast, ARR, churn, and renewals.

• Experience managing financial aspects: contracts, invoicing, collections, and ensuring synchronization with the CRM.

• Evidence of building with AI agents: a project you developed that is utilized by others.

• Proficient in English with the ability to provide clear written updates without prompting.

• Salesforce Administrator or Advanced Administrator certification is a plus.

• Experience with ClickHouse or another columnar warehouse, as well as any BI tool.

• Knowledge of Salesforce development (Apex, triggers, API).

• Familiarity with Gong, Clay, Lemlist, or workflow automation tools.

• Understanding of billing, CPQ, or accounting systems.

• Experience with HubSpot to Salesforce migration.

• Knowledge of attribution or CS health score data.

• Background in Martech or analytics companies.

🏝️ Benefits

• Remote-first workplace.

• Strong product/market fit: marketing data product tailored for US-based enterprises.

• 20 days of paid time off (PTO) each year.

• Observance of US holidays and additional days off.

• Reimbursement for professional development.