Senior RevOps Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of Salesforce configuration, the release process, user access, and integrations with Gong, Clay, Lemlist, enrichment, e-signature, and lead routing.

• Ensure CRM data remains pristine with safeguards to prevent errors.

• Oversee licenses and vendor contract renewals.

• Update the Salesforce manual and RevOps SOPs, while also training new employees.

• Manage ARR and bookings logic for new business, upselling, downselling, churn, and renewals.

• Maintain consistency across agreements, opportunities, and invoices.

• Collaborate with Finance to perform closed-deals and billing checks.

• Identify and rectify errors at their origin and implement controls to prevent future occurrences.

• Audit invoices, monitor unpaid invoices, and prepare quarterly commission and quota reports.

• Own the quarterly sales analytics package, CRO report, forecasting, and pipeline coverage, including inputs for CS renewals.

• Monitor funnel conversion rates and provide insights on deal progression, stagnation, or delays.

• Ensure accurate attribution with Marketing.

• Conduct daily queries in ClickHouse, trace data back to their source, and draft specifications for model alterations.

• Establish metrics, implement data quality checks, and create or retire leadership dashboards.

• Conclude every analysis with a recommendation, a numerical outcome, and an assigned owner.

• Utilize coding tools such as Claude Code and Codex for queries, scripts, and Salesforce automation, while validating their results.

• Automate invoice and payment verifications, CRM maintenance, deal-risk notifications, and call analyses.

• Quantify hours saved and errors circumvented.

• Act as the sole RevOps point of contact for Sales, CS, Marketing, Finance, and Product teams.

• Transform each request into a task with a designated owner, timeline, and success metric.

⛳️ Requirements

• 4-6+ years of experience in RevOps, Sales Ops, or GTM systems in the B2B SaaS sector.

• Hands-on experience as an admin of an active Salesforce organization.

• Proficient in SQL and comfortable navigating a modeled warehouse (including layers, lineage, and a single definition per metric).

• Comprehensive understanding of the B2B SaaS revenue cycle: funnel, pipeline, forecasting, ARR, churn, and renewals.

• Experience managing financial aspects: contracts, invoicing, collections, all synchronized with the CRM.

• Evidence of utilizing AI agents: a project you delivered that is in use by others.

• Proficient in English with the ability to provide clear written updates without prompting.

• Salesforce Administrator or Advanced Administrator certification is a plus.

• Familiarity with ClickHouse or another columnar warehouse, and any BI tools is advantageous.

• Experience in Salesforce development (Apex, triggers, API) is beneficial.

• Knowledge of Gong, Clay, Lemlist, or workflow automation tools is a plus.

• Familiarity with billing, CPQ, or accounting systems is desirable.

• Experience with HubSpot to Salesforce migration is a plus.

• Knowledge of attribution or CS health score data is advantageous.

• Background in a Martech or analytics company is a plus.

🏝️ Benefits

• Remote-first work environment.

• 20 working days of paid time off (PTO) annually.

• Observance of US holidays and additional days off.

• Reimbursement for professional development expenses.