Senior Project Manager, Sales Enablement

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as a bridge between Sales and Operations regarding processes, customer needs, and sales objectives.

• Enhance the quality of interactions between customers and the Sales Organization.

• Promote alignment of processes between Sales and Operations.

• Oversee the development and refinement of processes, communication, change management, and monitoring within the National Accounts Sales Organization.

• Gather input from key stakeholders and analyze data to present during process improvement and design meetings.

• Engage in process design sessions as a representative of the sales organization and customers.

• Monitor project progress, establish and uphold timelines, manage risks and issues, and communicate updates to leadership.

• Document and relay new or modified processes.

• Ensure the adoption and upkeep of process and technical changes across designated sales segments.

• Track and evaluate results for enhancements and future adjustments.

• Identify training and development requirements and create enablement programs.

• Oversee training and skills enhancement initiatives.

• Collaborate with Learning & Development for onboarding and ongoing training efforts.

• Support Program Managers by managing process specification governance, handling tickets, and addressing escalations as necessary.

• Act as the customer launch authority for the assigned sales segment.

• Maintain the repository of processes and Standard Operating Procedures (SOPs) for Program Managers.

• Ensure the thoroughness of customer-specific SOPs.

• Develop consistent team communications and messaging points.

⛳️ Requirements

• Bachelor's Degree (accredited) in Sales/Account Management, Process Improvement, Business Administration, or a related field OR a High School Diploma or GED (accredited) combined with four years of relevant experience.

• A minimum of 7 years of pertinent work experience (in addition to the educational requirements).

• Must reside and work in the United States.

• Formal project management experience is preferred.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability coverage.

• Stock purchase plan.

• Company matching contributions on a 401(k).

• Paid vacation.

• Paid holidays.

• Paid personal days.

• REAL ID or TSA-approved alternative available for business travel or access to federal properties.