Junior Sales Operations Analyst, SalesOps

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Collect and consolidate lists from events, campaigns, partnerships, and Account Managers (AMs).

• Analyze and standardize data, detect duplicates, and verify existing records in Salesforce.

• Investigate and enhance company information in Cortex, confirming legal name, CNPJ (Brazilian corporate tax ID), industry, location, revenue, and employee count.

• Execute data qualification and account classification based on Darede’s commercial standards.

• Determine the responsible AM and SDR by applying territory, segment, and account portfolio criteria.

• Import and allocate leads in Salesforce, ensuring proper ownership, source, and campaign linkage.

• Address inquiries related to lead assignment and follow up on any distribution adjustments.

• Oversee list-processing timelines and check if distributed leads are actively being engaged.

• Develop and maintain reports and dashboards for distribution, activities, meetings, and opportunities.

• Facilitate enhancements to CRM processes, automation, and data quality.

⛳️ Requirements

• Background in Sales Operations, commercial operations, or CRM management.

• Hands-on experience with Salesforce, including imports, campaigns, reports, and bulk updates.

• Intermediate skills in Excel or Google Sheets.

• Proven experience in data cleansing, matching, and enrichment.

• Excellent organizational abilities, keen attention to detail, and proficiency in working with distribution rules.

• Familiarity with Cortex is advantageous.

• Experience collaborating with SDR/BDR teams and B2B commercial operations is beneficial.

• Knowledge of automation and integration tools is an added advantage.

🏝️ Benefits

• Meal allowance

• Home office allowance (for remote positions)

• Life insurance (Prudential)

• Childcare assistance (in accordance with Brazilian labor legislation)

• Support for parents of children with special needs

• Birthday gift voucher

• Education allowance

• Culture allowance

• Birthday off

• TotalPass

• Annual bonus

• Health insurance (SulAmérica)

• Dental insurance

• Employee referral bonus program

• Reimbursement for certifications in the AWS career path

• Partnerships with educational institutions