Senior Program, Product Manager

This is a fully remote position, open to applicants in Washington.

📋 Description

• Lead comprehensive project management and operational coordination for the Digital Government Network portfolio.

• Oversee the strategic execution of network events, initiatives, and activities.

• Ensure alignment with the broader priorities of the Beeck Center and cross-functional objectives.

• Manage the network's data strategy, internal product management and development, performance measurement, and evaluation activities.

• Act as the primary liaison for central Beeck Center monitoring and evaluation efforts.

• Convert network engagement and impact data into actionable insights for organizational decision-making.

• Provide strategic communications and engagement support throughout the Digital Government Network portfolio.

• Enhance member participation and build strong relationships with stakeholders.

• Promote integration with other programs at the Beeck Center.

• Collaborate with external public sector partners, philanthropic stakeholders, and network members.

• Work closely with the Research team and Training & Technical Assistance.

• Coordinate efforts with Beeck Center Operations and Communications.

• Report directly to the Director of Networks, Kirsten Wyatt.

⛳️ Requirements

• Bachelor's degree with 3-5 years of professional experience in program management, data analytics, capacity building, or managing professional communities of practice (or equivalent experience).

• Demonstrated ability to design, operationalize, and manage complex, multi-stakeholder project plans from inception to evaluation.

• Experience in managing data systems and configuring CRM platforms such as SugarCRM or Salesforce.

• Ability to synthesize performance metrics into organized reports.

• Experience in applying product management practices, such as roadmapping, prioritization frameworks, and user research or discovery.

• Experience guiding the development of digital tools, platforms, or services.

• Outstanding communication and interpersonal skills.

• Ability to write for diverse professional audiences and build high-trust relationships with external stakeholders.

• Advanced organizational and time management skills.

• Ability to independently manage competing priorities while maintaining strict attention to detail under tight deadlines.

• Proficient in using Asana, Slack, Looker Studio, Airtable, Google Workspace, Figma, and Miro.

• Capable of working in a distributed workplace environment.

• Preferred: experience with federal, state, or local government agencies, civic tech initiatives, or nonprofit advocacy networks.

• Preferred: familiarity with digital government service delivery landscapes, human-centered design principles, or data privacy practices.

• Preferred: experience in managing program budgets, mentoring student analysts or junior staff, and executing grant reporting workflows.

• Preferred: experience in applying equity and accessibility standards across digital communication channels and virtual programming formats.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Disability insurance.

• Life insurance.

• Retirement savings.

• Tuition assistance.

• Work-life balance benefits.

• Employee discounts.

• Voluntary insurance options.

• Professional development opportunities.

• Community involvement opportunities.

• Reasonable accommodations for qualified individuals with disabilities.