Senior Program Manager

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Act as the primary leader and key decision maker for a multifaceted program or portfolio of programs

• Take ownership of overall delivery, customer relationships, financial performance, contractual compliance, and team achievements

• Coordinate efforts across various projects, teams, workstreams, and subcontracting partners

• Formulate and implement strategic program plans that align with delivery and long-term objectives of the organization

• Build and maintain relationships with customers and senior stakeholders

• Communicate program performance, risks, dependencies, and status updates to customers, stakeholders, and leadership

• Oversee changes to program scope, schedule, budget, and delivery expectations

• Convert customer vision and priorities into program objectives, success metrics, and delivery plans

• Establish and monitor program outcomes and performance metrics

• Identify risks, issues, and conflicts; devise mitigation strategies and facilitate resolution

• Manage contractual obligations and supervise subcontractor performance

• Collaborate with leadership on organic growth, recompetes, capture, proposals, solutioning, and exploring new business opportunities

• Ensure compliance with ISO and CMMI quality standards and organizational processes

• Lead, mentor, and develop members of the program team

• Oversee hiring, performance management, timecard reviews, PTO management, employee development, interviewing, workforce planning, staffing, and internal mobility

⛳️ Requirements

• Bachelor's degree and a minimum of 9 years of relevant professional experience; additional relevant experience may be accepted in lieu of formal education

• At least 5 years of experience in managing complex technology service delivery programs or projects

• Proven experience in managing program scope, schedule, budget, financial performance, and contractual obligations

• Experience in managing customer relationships and engaging with senior-level stakeholders

• Proficiency in leading cross-functional teams within intricate delivery environments

• Familiarity with Agile delivery methodologies and project or program management tools

• Project Management Professional (PMP) and/or ITIL certification

• Current Agile certification, such as PMI-ACP, AgilePM Foundation, ICP, CSM, SAFe Agilist, or equivalent

• Previous experience in government or government contracting

• Legally authorized to work in the United States without sponsorship, now or in the future

• Capable of successfully obtaining and maintaining a Public Trust security clearance

• Preferred: substantial experience in leading large, complex federal government technology or digital services programs

• Preferred: familiarity with programs, contracts, or digital services of the U.S. Department of Veterans Affairs

• Preferred: experience in managing program financials, subcontractors, CPARS performance, organic growth, federal capture, recompetes, proposals, ISO/CMMI frameworks, and larger portfolios

🏝️ Benefits

• Company-subsidized health, dental, and vision insurance

• Flexible PTO

• 401K with employer match

• Paid parental leave after one year of service

• Employee Assistance Program