Senior Program Analyst – QUERI

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and implement processes for assessing, synthesizing, and reporting the impacts of implementation science, quality improvement, and program evaluation initiatives.

• Create and execute administrative processes that support QUERI's management of funded projects.

• Design and manage databases, information collection tools, and file storage systems.

• Establish, maintain, and enhance standard operating procedures that govern project and program administrative processes.

• Utilize artificial intelligence tools, including Claude, for problem-solving and process enhancements.

• Assist in internal process mapping and optimization.

• Apply theories, models, and frameworks of implementation science and quality improvement to evaluate and synthesize organizational-level impacts and outcomes.

• Conduct database management, data analysis, and data visualization using REDCap and Excel.

• Prepare reports, summaries, and analyses at the program level.

• Collaborate with program leadership and stakeholders within a complex, matrixed research organization.

• Accurately process requests and deliverables in a timely manner.

• Communicate with internal and external stakeholders to address issues, ensure data accuracy, and support program objectives.

⛳️ Requirements

• Bachelor's degree in business administration, public administration, health administration, public health, research, data science, or a related field.

• Over 8 years of experience in supporting program management or program analysis within a complex organization.

• Proficient knowledge of implementation science and quality improvement theories, models, and frameworks, including CFIR and RE-AIM.

• Practical experience with generative AI tools, particularly Claude, in project management, portfolio analysis, or quality/process improvement work, including specific examples of achieved outcomes or impacts.

• Capacity to manage tasks independently, prioritize workstreams, and contribute to program-level operations with minimal supervision.

• Experience in database management, data analysis, and data visualization, including proficiency in REDCap and Excel.

• Competence with Microsoft Office applications, including Microsoft Excel, Microsoft Teams, and SharePoint.

• Strong attention to detail and capability to handle multiple tasks and deadlines.

• Excellent written and verbal communication skills.

• Ability to work autonomously in a remote setting while managing assigned tasks and deadlines.

• Discretion and sound judgment in handling confidential information.

• Eligibility to obtain and maintain a public trust clearance.

• Legal authorization to work in the U.S.

• Knowledge and experience in healthcare and healthcare systems, research administration, and complex matrixed organizations.

• Experience in developing SOPs, job aids, or process improvement initiatives.

• Background in working within a federal or VA environment, particularly in support of health systems research or implementation science programs.

• Active or reciprocity-eligible federal or VA public trust background investigation.

• Systems thinking applied across multiple organizational levels.

• Ability to synthesize data and stakeholder feedback to guide program enhancements or operational decisions.

• Capacity to sit for prolonged periods, utilize a computer keyboard and mouse, communicate verbally and in writing, and occasionally stand, walk, bend, or lift up to 15 pounds.

🏝️ Benefits

• 100% remote position.

• Full-time (40 hours/week).

• Equal opportunity employment.

• Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are strongly encouraged to apply.